Samith Ramachandran

SVP Engineering and Technology @Uniphore

[Samith Ramachandran @samith_r]

@airindiain Thank you for processing the refund.

[Samith Ramachandran @samith_r]

@airindiain The booking ref Z782E was cancelled by sending an email to [email protected] on 27th April 2021. And I have been calling customer service many times who are offering no resolution. Please check all the details before responding.

[Samith Ramachandran @samith_r]

@airindiain @airindiain, it is now more than 2 weeks since you said you will expedite my refund request and 2 months since I cancelled the tickets and requested for refund.

[Samith Ramachandran @samith_r]

@airindiain @airindiain you have not responded to my query about how long it will take to refund my tickets? I have waited over 31 working days ( 1.5) months now.

[Samith Ramachandran @samith_r]

@airindiain Ok. How long will it take?

[Samith Ramachandran @samith_r]

@airindiain What is the current status of the refund? It is now more than 30 working days since I sent the cancel request.

[Samith Ramachandran @samith_r]

@airindiain @airindiain have sent you the email id via DM.

[Samith Ramachandran @samith_r]

@airindiain The booking was cancelled by sending an email to [email protected] on 27th April 2021. And I have been calling customer service many times who are offering no resolution. Please check all the details before responding.

[Samith Ramachandran @samith_r]

@airindiain Had cancelled my AirIndia ticket booking ref Z782E on 27th April 2021. More than 30 working days now. Absolutely no information about the refund. Whenever you call the call center, they conveniently say refunds are handled by another dept. and they can't do anything

[Samith Ramachandran @samith_r]

Meet the @Uniphore team at #EC20 August 3 - 6 to learn more about Conversational Service Automation and how it can help solve your toughest customer service issues. #custservice #conversationalai #automation #csa https://t.co/6m5OvbhHG1

[Uniphore @uniphore]

How are new technologies like #ConversationalAI influencing decision making at an enterprise level? @ldmonte moderating a CEO panel discussion with Ernest Leung, @MetAshish2017, @TarunChugh2015 and Kalidas Ghose at #CALSNewDelhi

[Umesh Sachdev @Umesh_Sachdev]

You can feel an inflection point when Industry leaders & CEOs, analysts & media come together to talk about a technology trend. Very excited to host the 1st Conversation Al leadership summit. Power packed panels & audience in New Delhi this week #CALSNewDelhi #uniphore

[John T. Chambers @JohnTChambers]

Customer expectations will continue to evolve as developments in AI progress. As this happens, companies will need to keep a pulse on how their customers’ behaviors are changing. Excited to discuss this & more at @Uniphore’s Conversational AI Leadership Summit.

[Uniphore @uniphore]

Today, #CX has become a top priority and Conversational AI could revolutionize the ITES industry! Catch @menon_manoj moderate a discussion with panelists Shankar Mummanneni, Harsh Vinayak, @DdPranay, and @saraogiravi at #CALSNewDelhi on Oct 31.
https://t.co/S7bl2ERPxq for more

[Samith Ramachandran @samith_r]

@TheRestlessQuil which address should I bring the items to? and what is required on priority?