In October, a nurse had to tell a group of around 40 friends and family that their 30yo friend/son/boyfriend wasn’t going to make it. She did so with compassion and incredible knowledge and then went back to work on other patients. No amount of money would be enough #NHSStrikes
@MCRMetrolink can you tell me why I have been charged nearly triple the amount of my journey on a few occasions, when I use contactless tap in and then refunded the difference? Are you not able to just charge me the actual amount? #tryingtoreducepaper
@EmmaWatson@jk_rowling My Year 4 class have been writing biographies on Hermione this week. They have done a great job and have really enjoyed writing them. Thank you for inspiring their writing #lovetowrite#greatrolemodels
@KLM_UK We were eventually sorted by a KLM rep in Amsterdam - we had to fly back to the UK via Germany though. I understand it was a difficult situation for you, but I really think you need to look at your customer services and how to communicate and support your passengers better.
Cancelled flight from Amsterdam to Manchester last night. @KLM_UK @KLM what is going on? Staff told us nothing. Kindness of other stranded passengers told us to find own hotel and now in another queue at airport waiting to find out what’s happening #notgoodenough#iwanttogohome