@indianrail@RailMinIndia@IRCTCofficial@AshwiniVaishnaw Still no resolution after 16+ days! - I’ve been unable to book Tatkal tickets on both the IRCTC app & website due to Aadhaar authentication errors, despite my IRCTC account being Aadhaar + PAN verified already.
@IRCTCofficial@RailMinIndia@AshwiniVaishnaw If IRCTC is not going to resolve these account-related issues, please let me know. This way, I will understand that I cannot expect any improvement from this inefficient railway service and will need to consider alternative options.
@indianrail@RailMinIndia@IRCTCofficial@AshwiniVaishnaw Still no resolution after 16+ days! - I’ve been unable to book Tatkal tickets on both the IRCTC app & website due to Aadhaar authentication errors, despite my IRCTC account being Aadhaar + PAN verified already.
@IRCTCofficial Hi don't you see I have already raised concern long back on 22 Dec 2025 but still my issue has not been resolved. Please look at the screenshot of the concern ID’s. @AshwiniVaishnaw@IRCTCofficial
Requesting IRCTC to delink Aadhaar & mobile from my old deactivated ID (padamkr018) and allow linking with my active IRCTC account (padamkr019). Kindly resolve this at the earliest. This has already impacted me for 16+ days. @IRCTCofficial@RailMinIndia@AshwiniVaishnaw
@IRCTCofficial Quoting my earlier thread for visibility. My issue is purely technical, not a request for an exception. Aadhaar & PAN already verified, Tatkal booking blocked due to Aadhaar auth error, Multiple e-Queries raised since 22 Dec 2025One query closed without resolution.
@IRCTCofficial Additionally, I requested to delink the phone number registered with my earlier deactivated IRCTC account, so I can update that same number to my current IRCTC account. Unfortunately, nothing has been fixed so far. This has been a very frustrating experience.
@IRCTCofficial I also mentioned that if my Aadhaar is authenticated with my earlier IRCTC account (padamkr018), please delink my Aadhaar from that deactivated account so I can link it to my current IRCTC account, which is in use.
@IRCTCofficial I have already shared all the relevant details and inputs, yet my issue remains unresolved. I included everything in the query regarding the problem I am facing.
@IRCTCofficial I'm encountering an error where I cannot complete the Aadhaar authentication. I previously authenticated my account, so I don't understand why I'm still being prompted for Aadhaar authentication. Additionally, when I attempt to do it, I'm unable to proceed.
@indianrail@RailMinIndia@IRCTCofficial@AshwiniVaishnaw Requesting urgent intervention and a real fix, not auto-closures.🙏 Fellow citizens, if you’ve faced similar issues, please comment, repost, and share your experience so this doesn’t get ignored. @AshwiniVaishnaw, if you get time from photshoots then please do some real work...
@indianrail@RailMinIndia@IRCTCofficial@AshwiniVaishnaw Customer support follow-ups haven’t helped either.
Is this the standard of digital governance we’re promised? Citizens comply with rules, KYC, taxes—yet basic services fail and no one is accountable. IRCTC User ID: padamkr019. Have attached a screenshot of pending eQueries.
@indianrail@RailMinIndia@IRCTCofficial@AshwiniVaishnaw I raised my first e-Query on 22 Dec 2025 and followed up multiple times. Three e-queries were raised, all details & proofs were shared. One query was even closed without resolving the issue. As a result, I have been unable to book a single Tatkal ticket for over 16 days.