Samsung Help UK

Official Twitter for Samsung Help! Make the most of your Samsung products with our support and top tips. Here to help 7 days a week, 9am-9pm. We love @SamsungUK

[Samsung Help UK @SamsungHelpUK]

@szekel As you've included personal information in your post, are you able to remove the included reference number from your post? Once you've done this, can you please send us the information privately via a DM. ^JM

[Samsung Help UK @SamsungHelpUK]

@Aurelia_Apiona The app has been redesigned and enhanced using AI to separate your metrics into 5 main categories. These 5 categories are colour coded to provide a new aesthetic and simpler user-experience, Aurélia. ^JM

[Samsung Help UK @SamsungHelpUK]

@MikeAsot Hi there, Mike. We are sorry to hear you soundbar isn't working as it should. Why don't you send us a message, so we can look into this for you?

We hope to hear from you soon! ^AK https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@DerekGreen1204 @DerekGreen1204 Our colleagues in the Online Shop Team would be the best team to provide a resolution here. Our colleagues can be reached using the following number: - 0333 000 0333 Mon-Fri | 8 am to 8 pm and Sat-Sun | 9 am to 6 pm. ^MR

[Samsung Help UK @SamsungHelpUK]

@HousingWrongs Hi there, thanks for reaching out and hope you're having a great day. 👋 How can we help you today? ^AM https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@soverncomfort We're sorry to hear you're unable to watch BBC iPlayer. Please drop us a DM and we're sure we'll be able to help. ^NR

[Samsung Help UK @SamsungHelpUK]

@thedogger31 We're sorry to hear you have an issue with your washing machine. Please drop us a DM and we'll be more than happy to help. ^NR

[Samsung Help UK @SamsungHelpUK]

@EarlymarketLLP This is certainly not what we like or expect to hear. Please send us a DM at your earliest convenience. We'll be on hand to look into this with you. ^PM https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@CharlieRWalker Hi there, Charlie. We're on hand to help with your washing machine.

Drop us a DM, so that we can assist you further. ^CL https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@MicraNicola87 Morning, Nicola. We'd be happy to help you with your S24 Ultra, drop us a DM. ^SH

[Samsung Help UK @SamsungHelpUK]

@PapaJim1977 You're very welcome, always happy to help. 🙂 ^CB

[Samsung Help UK @SamsungHelpUK]

@PapaJim1977 In the left-hand box on the bottom row, click on the Download option on the box named "Upgrade File(USB type),MAIN" and you will be able to install the M-F8100GCAA-1003.0 update. We hope this helps you with your query.

(2/2) ^CB

[Samsung Help UK @SamsungHelpUK]

@Deano886346 Can you confirm that you have followed the steps outlined in the following link:

https://t.co/15VI5bJpGD

This is a great guide for ensuring that you have access to your favourite shows! 🤩^MR https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@CheWheil We'd like to support your queries, Che, however this is best done via Direct Message so we're not constrained by the character limit, and for data protection purposes. Please drop us a DM, and we'll be happy to support you from there. ^AL

[Samsung Help UK @SamsungHelpUK]

@CheWheil That doesn't sound ideal, Che, but we can certainly look into this for you. At this stage, please send us a DM, and we will be on hand to assist you further. ^AL https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@ukmets We are very sorry to hear this. Please DM us, so we can look into this further with you. ^CP https://t.co/DL9UMdt6BJ

[Samsung Help UK @SamsungHelpUK]

@hecticharris You can reach them at 0333 000 0333 between Mon-Fri | 8am to 8pm and Sat-Sun | 9am to 6pm. You can also use our Live Chat service using the link below. Once you're on that link, be sure to select Begin support > Help me with my Order.

https://t.co/Cq3xuMO4dq (2/2) ^KA