@Oysho you have a lot to learn about customer service and customer satisfaction!!!! Made an order at the beginning of August. Delivery date for last shipment was 21 Aug! Followed up today for the 4th time, order not even dispatched!!! Annoyed doesn’t even begin to cover it!!!!
Shame on you @careem
Made a complaint for not receiving over 400dhs in change from my Careem driver and still chasing this 6 days later!!! ZERO follow up! So disappointed!!!
@ZARA Dubai has by far THE worst delivery service in all of Dubai! Ordered almost a week ago to arrive today only to be told it’s going to be late! So annoyed! Their customer service are robots and beyond useless!
Biggest mistake ever using @justcleanapp don’t make the mistake. Made an appt for 10am (at 7:30am), and now 12 hours later, 5 complaints and still nothing!!! Had no problem taking my money but still no service!!!
My current plan is no longer renewable so I now have to sign up for a plan that isn’t as good and more expensive. Here’s the kicker, they still offer this to new customers. Out with the old in with the new it seems! Shame on you @etisalat
After being a loyal @etisalat customer for the last 20+ years I have to say I’m appalled at their level of disregard for existing customers! Time for a switch!
@duCares@duCares there is no concern number because we can’t get through to you on the phone!!!! I have shared my mobile number which is linked to my account and I will expect a call from one of your customer service representatives!
Spent over an hour trying to cancel one of the packages on my #du plan! Next to impossible and ended with the call getting dropped. Beyond frustrated! @duCares you need to step it up!
Genuinely shocked at how bad @EmiratesNBD_AE treats their customers! Having been a customer for almost 20 years I have been unable to use my card for over 2 weeks! Just because I changed jobs!!! You have just lost a customer! Here I come @HSBC
@askhomecentre have been trying to contact someone to return a bed we purchased that still hasn’t been delivered! Have been trying all day! how can I speak to a person!!!
I am not the sort of person who takes to social media to name and shame but unfortunately I am left no choice due to the appalling service I have received on refund for an order from @mumzworld !!!! Mistake after mistake and still no refund a month later!
@souq Word of advice! Do not use souq!!!! Still waiting for an item I ordered on nov 24th!!!! Was supposed to be a Christmas present... joke of an operation! @amazon
For heaven’s sake @souq get yourself in order!!!! You deliver ONE of the two pending items after promising to deliver both!!! Are you kidding me?????? How difficult is this man! So bloody fed up with this rubbish! Taken 5 years off my life!
@souq I have seen the message. Frankly, I am frustrated as if you have an issue delivering to a location it shouldn’t take you days to tell a customer! Furthermore, I was told my item could be delivered to the alternate address that I provided on Saturday! It is now Wednesday!
Well done @souq STILL NO XMAS PRESENT FOR MY DAUGHTER!!! So much for that! 31 days since we ordered... so glad we tried to be efficient and order early! Never again! @souq YOU OFFICIALLY SUCK!!!
THANK YOU FOR RUINING CHRISTMAS @souq !I hope you are happy that after ONE MONTH of ordering my item my daughter will not get her Christmas present because you lost it!! WELL DONE FOR DOING NOTHING TO FIX YOUR MASSIVE ERROR!I will be telling everyone of the massive incompetence!
@amazon I don't know how you can be associated with @souq ...My daughter's Christmas present was ordered on the 24th of Nov and has STILL not arrived. They have officially ruined Christmas :( NEVER AGAIN!