Sandeep Verma

[Sandeep Verma @sandeep_bbk]

@IndiaHaier HI20260429001936 complaint no

[Sandeep Verma @sandeep_bbk]

@IndiaHaier @Flipkart @flipkartsupport Dear Sir/Madam,

I am writing this email as a final escalation regarding the highly disappointing experience I have faced after purchasing a 2025 Model 1.5 Ton 5 Star Split Inverter AC (Order ID: OD337386567784509100).

[Sandeep Verma @sandeep_bbk]

This entire experience amounts to:
- Deficiency in Service- Unfair Trade Practice- Delivery of a defective product under warranty- Severe customer harassment and mental stressI no longer have confidence in this unit or the support being provided.Therefore, I am formally demanding

[Sandeep Verma @sandeep_bbk]

After repeated follow-ups and immense mental harassment, an engineer arranged through the brand finally installed the AC. During installation, it was discovered that the brand-new unit had no refrigerant gas, clearly indicating a Dead-on-Arrival (DOA) defective product.

[Sandeep Verma @sandeep_bbk]

This clearly indicates that the product itself is defective and suffers from major internal faults. A customer purchasing a brand-new AC should not have to go through repeated repairs, gas refilling, technical visits, and continuous follow-ups immediately after installation.

[Sandeep Verma @sandeep_bbk]

- The AC is still not providing proper cooling.
- Ice/frost residue has started forming on the outdoor unit joints.
- The unit performance remains abnormal despite being a newly purchased product.

[Sandeep Verma @sandeep_bbk]

After several calls and continuous follow-ups with multiple company personnel, the refrigerant gas was finally refilled yesterday i.e., 06-May-2026. However, even after refilling:

[Deepak Kumar Verma @DeepakK36144011]

बाराबंकी नगरपालिका के कर्मचारियों के अत्याचार से एक कॉलोनी के लोगों का घर से निकलना किया गया बंद। जनजीवन अस्त व्यस्त।संकल्प सिटी,सागर इंजीनियरिंग कॉलेज के पीछे।पहली पार सुरसंडा बाराबंकी।

[S.Verma @SVerma9683]

https://t.co/tfc1RBXe6x

[Sandeep Verma @sandeep_bbk]

@DeepakK36144011 @myogiadityanath @UPGovt @CMOfficeUP @UPPCLLKO @BarabankiD @PMOIndia @aksharmaBharat @MVVNLHQ @isomendratomar @EMofficeUP @mvvnlbarabanki @UppclChairman @MVVNLmd @ChiefSecyUP विद्युत विभाग को जल्द से जल्द संज्ञान लेना चाहिए

[Deepak Kumar Verma @DeepakK36144011]

@EMofficeUP @mvvnlbarabanki @UppclChairman @MVVNLmd @ChiefSecyUP