Hi @united & @airindia y’all are Star Alliance partners, right? Please explain to me how this works:
I’m Premier1k on UA. Booked EWR-DEL-BLR (return): UA+AI
EWR-DEL-BLR 3 bags for Premier1k.
BLR-DEL 2 bags; each lower weight!!
How does 1 bag “disappear”?? 🤨
@united And one more thing:
If someone wanted to cancel their bag reclaim, the baggage people could not guarantee that their bag won’t be pulled. They were advising passengers to wait around just in case their bag is pulled due to the reclaim order even though the request was cancelled