sandeep khokher

[sandeep khokher @sandeepkhokher]

@DTDCIndia Worst service. Sorry @BlueDartCares for not choosing you this time. Don't rely on DTDC for timely service and response. I'm going to loose an important opportunity due to DTDC.

[sandeep khokher @sandeepkhokher]

@MyIndusIndBank Even if someone is monitoring these social-media messages, the responses appear to be limited to copied standard replies, with no effort to understand the customer’s actual issue. I've shared ph no, called multiple times, and tried reaching my RM manager, who has been unavailable

[sandeep khokher @sandeepkhokher]

@MyIndusIndBank I’m not sure whether anyone from management reviews these messages, but your team seems to be making every possible effort to drive its business directly to your competitors.

[sandeep khokher @sandeepkhokher]

@MyIndusIndBank [part 2 of 2]

With no meaningful resolution, I am moving my banking transactions to another bank.

It is disappointing that your bank appears unconcerned about retaining existing business.

[sandeep khokher @sandeepkhokher]

@MyIndusIndBank [part 1 of 2 ]
It took one week to learn that the old net banking URL no longer worked.

It then took two more weeks to clarify that I needed to register again.

Even after registration, my net banking access remains unresolved.

[sandeep khokher @sandeepkhokher]

@MyIndusIndBank Shared my contact number to narrate my ordeal

[sandeep khokher @sandeepkhokher]

@KotakCares Your conversations are recorded, right? Check the recording to find out the capabilities of your support staff. It took me 25 minutes to convince him to log a complain.

[sandeep khokher @sandeepkhokher]

@KotakCares Today while logging about a complain, customer support was not able to find a branch address until I searched on Google to provide him branch address. He was denying the fact that such branch exists. KOtak is the best bank until you start dealing with their employees

[sandeep khokher @sandeepkhokher]

@KotakCares @KotakCares @KotakBankLtd Last option is to close the bank account and move all FDs to a different bank.

[sandeep khokher @sandeepkhokher]

@KotakCares My issue has been pending since last two years and I feel like a ping pong ball between customer support and branch.

[sandeep khokher @sandeepkhokher]

@KotakBankLtd @KotakCares It's a irony that Kotak Bank and Kotak CC seems to functioning like north & south poles,whereas CC is trying to help but branch does not care. One employee said to me -"Who cares about customer support". @startupindia - Shout out to all to choose banks who cares

[sandeep khokher @sandeepkhokher]

@KotakBankLtd Everytime, we visit to nearest branch other than home branch, staff tries hard to send to home branch. "Customer care wale to aise hi bolte hain", she replied ,when I gave the reference of CC. I've complain to make, please DM me. Don't want to share dtls publicly.

[sandeep khokher @sandeepkhokher]

@dakshgup No amount of money can recover fading eye vision, hurting knee and tingling sensations in your head. Choose your life.

[sandeep khokher @sandeepkhokher]

@pkusrain Safe to travel to rishikesh on 14th and 15th? Possible to have some further clarity on 14th itself about the situation?

[sandeep khokher @sandeepkhokher]

@navdeepdahiya55 I'm traveling to rishikesh on 14th and 15th. Will it be risky?

[sandeep khokher @sandeepkhokher]

@reliancejio @JioCare @airtelindia Cultural values and ethics in a company flow from top to bottom. No wonder why your team on the ground is so ignorant & inefficient.

@reliancejio @JioCare

[sandeep khokher @sandeepkhokher]

@reliancejio @JioCare It's been a week and still waiting for connection installation. Made multiple calls to customer care and area HCMS but seems everyone is passing the ball. No one is doing anything!! Wish @airtelindia would have service in the area.

[sandeep khokher @sandeepkhokher]

@HDFC_Bank and mind you, I've spent numerous hours already chasing the customer support. I'm facing this hardship without any fault at my end

[sandeep khokher @sandeepkhokher]

@HDFC_Bank Such a cold response after raising an issue related to fraud credit card association and that too after 7 days

I've provided all relevant details with all proof but no help at all. I've been asked to call on number which don't let me pass bcz I'm not a reg user. HELP

[BankWomenSBI @womenbanknet]

Concerned about @SBIChairman @DFS_India SBI's working hours policy! Logging in at 9.30 am with explanation calls seems restrictive, especially when officers work till 9.00 pm for endless targets. Standing instructions from CGM Chan. Circle may be infringing on human rights.