@twiplomat Oh no! I am very sorry to hear that. Would you please send us an e-mail at [email protected] with your address and the missing sachet so we can send out a replacement straight away? :)
@CraigDavid_1 We don't sell the casings separately yet, but if you can send us an email to [email protected] then I'll happily sort you out with a few :).
@sangeyjones1 Hi Sandra, If you can send us a message to [email protected] we would be very happy to help you out with this! The best way to solve this is for you to let us know your address so we can pop some more juniper berries out in the post :). Scott - Sandy Leaf Farm
@amyfortress Hi Amy, if you send us an email to [email protected] we would be more than happy to help. If you've already messaged us on there then no need to send another, we'll be catching up on all our messages now we're back in the office today! Scott - Sandy Leaf Farm
@liisa_agren They're not supposed to be sealed, but if it looks like it's been opened already then that's not how we would expect them to arrive. Can you please send me a photo of how the box looks and your order number to [email protected]?
@weejaylee I'm so sorry about this! Can you please send a message to [email protected] with your order number and delivery address so we can sort out a replacement for you? It would also be great if you could include a photo of the box for us to send to Amazon.