Unfortunately @amazonhelp didn't actually help. They were just kind and said to keep them posted. I'm sure they're just hoping the many channels I've gone through will produce some kind of actual assistance. At this point, I am not so hopeful.
Anyone know how to get Amazon to actually listen & not give automated replies (even from people!)? I was charged full $ for something that should have been 6 payments. I've spoken to/chatted with/emailed so many people. Now they have me emailing "nobody" email address.
W00t! One piece of 2023 fell into place: I will be attending DragonCon again this year as a panelist! I had so, so, so much fun at the last one. Can't wait to meet up with my Atlanta-based friends and others again!