sanish

[sanish @sanish18]

@Meesho_Official @meesho_support
In addition to the previous tweet we are not receiving any proper update for the Ticket ID: 33738063, we have highlited this earlier also that rejecting claims by just replying the evidence as inconclusive will not work.

[sanish @sanish18]

@Meesho_Official @meesho_support
Item Returned on 16-Feb-2022 is showing delivered on 25-May-2022, and on contacting your support insists that the item is still in transit. What is the lead time for transit. 4 months? Also attached the case id screenshot.

[sanish @sanish18]

@Meesho_Official @meesho_support
Not only that we have an evergreen lie from your team that we tried calling you on your registered mobile no but could not connect. We dont understand why only your support team faces network issue your marketing never faces it while calling.

[sanish @sanish18]

@Meesho_Official @meesho_support
we have raised a wrong return request with ticket ID: 29795336, we get a reply that the evidence is inconclusive, and also your team is not able to expalin what is inconclusive in this video and what additional input they require.

[sanish @sanish18]

@meesho_support This is the screenshot of the reply provided by your concerend team, they could not escalate as the issue is of Nov 21, first of all who prolonged the matter so long?, we had raised the concern of the same day when the pacakge was picked up.

[sanish @sanish18]

@Meesho_Official Dear Meesho team, i am a seller associated with you and the following are the Tickets 22938073, 21832832, 20688850, 20105346, 19805716, 17489965, 17078463, 23251053 which were raised since last 2 months for a single issue, but we have not received a resolution.

[sanish @sanish18]

@meesho_support Hence neither is your post 48 hrs reason valid nor is the pick up not done valid. again attaching the pics with this tweet too so that you dont miss out the same again.

[sanish @sanish18]

@meesho_support So even after all the detail provided you are still acting dumb. I have attached both the manifest which shoes pickup and the screenshot of the first ticket which was raised on the same day of pickup. So reply on the same.

[sanish @sanish18]

@meesho_support This things cannot be not be due to error, this are intentional actions made with an intention of committing fraud, after wasting our time explaining everthing in a mail you just drop a mail that issue resolved? without even acknowledging the issue?

[sanish @sanish18]

@meesho_support So please let us know that should we take the matter further on legal platform for resolution? As we have not received any resolution even after raising more than 10 tickets for the same issue. Also we were assured resolution through tweets and DM but same has also not arrived.

[sanish @sanish18]

@meesho_support Even after mentioning the reference of the first ticket, we got repeated same dumb replies, the manifest is attached again for your reference, and the same is visible in the screenshot that it's attached, even then we get the same repeated replies that the package is not picked.

[sanish @sanish18]

@meesho_support Dear Support, the said ticket has been closed by your team long back had to raise another ticket 23731002, you can find the response of your team in the screenshot attached. You can check the communication thread were it is clearly mentioned when the first ticket was raised

[sanish @sanish18]

@Meesho_Official We are still awaiting your action on the issue, still receving dumb replies for the issue from your support end, even after attaching the manifest your support keeps on replying package not picked up, is your team really dumb or are the instructions from top to create frauds.

[sanish @sanish18]

@Meesho_Official Thank you for the update, please share the mail id to forward the issue details

[sanish @sanish18]

@Meesho_Official Dear Support Team, the latest ticket ID which was closed without resolution is already mentioned in my tweet, also the same is sent to you through DM, but as mentioned earlier other then acknowledgement i am not finding any positive response.

[sanish @sanish18]

@Meesho_Official I don't think any support team can be so dumb for repeated nonsense replies for a continuous period of more than 2 months, latest ticket ID being 23432980

[sanish @sanish18]

@Meesho_Official We have been expecting a solution after we sent the details to you through DM, but apart from acknowledgement ee have not received any resolution, your actions seems as if you are involved with your delivery partner in the frauds committed on the cost of sellers.

[sanish @sanish18]

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