@Uber I ordered an Uber. A driver accepted my request and didn't show. Uber charged me for the ride and now won't investigate. Anyone else have this issue?
@Uber_Support Hey Uber. You allowed someone in Cancun to take an Uber ride and charge to my account. I reported this through the help section in the ride app but I keep getting a boilerplate response saying the amount charged matches the time and distance travelled. Please help.
@Uber_Support I sent you the DM. You stated the cost for the distance travelled was correct and ignored the fact that I didn't take this ride at all. And now you won't talk to me.