Sarah

[Sarah @sarah3011]

@OnestreamFibre my wifi has not worked for two days and impossible to reach you by phone. What can I do besides cancel my contract and switch?

[Sarah @sarah3011]

@HabitatUK Must be some dire things going on at habitat - miserable in store staff and miserable unhelpful social media team too.

[Sarah @sarah3011]

@HabitatUK I was refused a refund in this duvet because the bag is opened! How am I supposed to feel it if it’s in a plastic bag. The two managers at Broadcut fareham used their discretion to refuse this and in beyond livid. They attitude was appalling. How can I escalate this?

[Sarah @sarah3011]

@HabitatUK Too late. No interest in dealing with the social media team now. More waste of my time.

[Sarah @sarah3011]

@HabitatUK Pathetic. Customer has a complaint they wish to escalate and you can’t provide info on how they can do it. Expect more from habitat comms staff. Should know escalation avenues by heart and be willing to share easily.

[Sarah @sarah3011]

@HabitatUK One final time - how can I escalate this?

[Sarah @sarah3011]

@HabitatUK It’s a waffle duvet cover. How a duvet feels on your skin is one of the most important things when buying a duvet cover. I can’t judge this if it’s covered in plastic.

[Sarah @sarah3011]

@HabitatUK If you can’t answer a simple question about how to escalate this I’ll escalate with trading standards - customers have the right to change their mind and return if item is not up to standards.

[Sarah @sarah3011]

@HabitatUK It is in a reasonable condition see the photo. That is the issue.

[Sarah @sarah3011]

@HabitatUK

[Sarah @sarah3011]

@HabitatUK the duvet on the left got refused a refund because it’s not reseñable as the plastic bag is opened. How on earth am I supposed to feel the product of it’s in a bag?! I’m livid that the two store managers at Broadcut fareham used ‘their discretion’ to refuse this. Help

[Sarah @sarah3011]

@RAC_Care leaving a disabled 82 yo in a car for five hours on the hottest night is disgusting. Why can’t you prioritise? You need more staff so can cover these emergencies. Appalled you would do this to a member in these circumstances

[Sarah @sarah3011]

@Morrisons Still no word and how I can get the nhs free delivery pass. I think you should be removing this as a perk as it’s currently false advertising and is not available.

[Sarah @sarah3011]

@Morrisons ive emailed about this but no response. It seems impossible to get the free nhs delivery pass - can you let me know how to get it please? It’s false to advertise this as a perk when it’s not readily available.

[Sarah @sarah3011]

@Morrisons I first dm’d you last week! I emailed via the contact form two weeks ago.

[Sarah @sarah3011]

@Morrisons Still awaiting response and there is no way to do this online. It just has an unclickable link and states more details on the free pass will be coming soon. It’s been four weeks since I joined Morrisons for this free pass and no further info has been provided during that time.

[Sarah @sarah3011]

@Morrisons Ok I’ve done that. Awaiting response. Thanks

[Sarah @sarah3011]

@CAPSTICKSLLP please can your hr team respond to my emails about my missing pension and incorrect NI number. Ex employee needing to sort this out, impossible to get a response, thanks

[Sarah @sarah3011]

@wizzair You don’t answer the phone and the chat it just refers me to useless info I already know. No one replies to my emails

[Sarah @sarah3011]

@wizzair my compensation was promised to be in my account within 20 days on 17/11/22. Its past that now and I’m getting no response regarding its whereabouts