Sarah Ward

[Sarah Ward @Sarah8Ward]

@loveholidays flight cancelled and moved to a flight 10 hours later (despite being multiple other flights before). Spoke to someone yesterday and told flight team would be in touch in 24 hours, just chased and told could be up to 72 hours. We fly in less than 5 days!!!

[Sarah Ward @Sarah8Ward]

@BBCWatchdog please warn people not to use @Klarna. They are refusing refunds despite retailers confirming returns received. Going on for 4 months and no resolution. Closed my case twice and I’m out of pocket.

[Sarah Ward @Sarah8Ward]

@AskKlarna You don’t want to assist though. It’s been going on for months. You just don’t want it on social media.

[Sarah Ward @Sarah8Ward]

@Klarna @AskKlarna @Debenhams both a waste of time. Trying to resolve a missing refund & been going on for 4 months. Being passed from one to another. Zero customer service. I just want the money I’m owed….

[Sarah Ward @Sarah8Ward]

@AskKlarna I had the same response 2 weeks ago. Spoke to someone on the phone and they told me they would open the case again we didn’t understand the lack of evidence. 5 days later, I’ve got the same bullshit answer. Bunch of scammers keeping people’s money.

[Sarah Ward @Sarah8Ward]

@AskKlarna I’ve emailed, called, emailed. Case closed due to missing evidence despite Debenhams confirming return was received and contacting you directly. Case has been reopened, now being asked the same questions. Going round in circles. Meanwhile you still have my money 👏🏻

[Sarah Ward @Sarah8Ward]

@CS_Debenhams emailed and had no response for some time. Klarna and Debenhams just need to speak to each other instead of sending me round in circles. One is giving false information. Klarna say Debenhams haven’t been in touch, Debenhams say they have given Klarna all info. So Which is it?

[Sarah Ward @Sarah8Ward]

@MarbleEvents_ @GeoffArsenal @ArsenalTicketX @arsenal_tickets @tickets2arsenal @AFCFixtureNews @ArsenalSpareTix @ConMarbleHalls Sent you a message 🙌

[Sarah Ward @Sarah8Ward]

@HelloFreshUK didn’t deliver today and refusing to process a refund 🙄🤯

[Sarah Ward @Sarah8Ward]

@nextofficial can you DM me to see if I receive please? Still not had a reply and still missing a refund!

[Sarah Ward @Sarah8Ward]

@nextofficial Yes

[Sarah Ward @Sarah8Ward]

@nextofficial It’s from the same profile. I keep receiving the automated reply asking for name address ect.

[Sarah Ward @Sarah8Ward]

@goldyT88 I had the same query, I found this online

[Sarah Ward @Sarah8Ward]

@TonyMaynard33 @Arsenal @tickets2arsenal @arsenal_tickets Have you still got these? Looking for 2

[Sarah Ward @Sarah8Ward]

@joke_blog @jokesuk @NaylorPaige 😅

[Sarah Ward @Sarah8Ward]

@Morrisons @MorrisonsNews just found pieces off glass in our dips when making nachos??

[Sarah Ward @Sarah8Ward]

@ASOS_HeretoHelp why are you replying to everyone else and I’ve heard absolutely nothing?!? @ASOS

[Sarah Ward @Sarah8Ward]

@eward191095 @ASOS @ASOS_HeretoHelp And block your account for no reason for the 2nd time 👌🏻