@UKPowerNetworks I’m being updated by your text service - just your messages make no sense as there is no point saying the estimate is unchanged when it’s already past. Just say you don’t know if you don’t know. Frankly honesty is more helpful right now.
@UKPowerNetworks can you send a more sensible update on the time to resolve the Gu24 power cut please? The last (and only) estimate we had was 2-3pm. Now you say the engineers are still in the case but estimate is unchanged as at 3.08pm. So what is the current estimate??
@Ebornator @The_RHS@RHSWisley We got our first chance to admired your handiwork yesterday - had the place to ourselves. Seems plenty of people walking past not realising it is now open.
@SW_Help your latest update says that refunds submitted for smart cards are now paid up to those submitted on 11th April. I am still waiting on any response to mine submitted 16 March. How do I get an update please??
@SW_Help I telephoned to cancel my smart card (annual season) on 16th March. I have a reference but not heard anything since. Do I need to resubmit via the new website as that was created after I made my refund claim?
@SW_Help when can we expect to hear about the 5 days strike refund payments? I have an annual season ticket (smartcard) so you have my contact details...