UK Power Networks

⚡ Power cut? We'll answer your questions & update you 24/7.

We own and maintain the electricity networks across London, the South East and East of England.

[UK Power Networks @UKPowerNetworks]

Power cut? Contact us 24/7. ⚡️

[UK Power Networks @UKPowerNetworks]

@RON50N We cover a large area that has been affected by high winds and rain over the weekend. The power cut affecting you is due to an overhead cable on the ground which we believe has been caused by the storm.
Did you have any safety or medical concerns while the power's off? - Theo

[UK Power Networks @UKPowerNetworks]

@Paul_da_Rita Responding.

[UK Power Networks @UKPowerNetworks]

@aaronclingham Hi Aaron. Can you please DM us with your property name/number, and we can look into this for you. Thanks, Lisa

[UK Power Networks @UKPowerNetworks]

@norfolk_pete Hi there. We do have lots of agents available at the moment to take a call if you wish to try again. Alternatively please DM us with a full address. Thanks, Lisa

[UK Power Networks @UKPowerNetworks]

We’re continuing to receive a high number of messages through our social media channels. We’ve brought in additional colleagues to help, and the team is working through messages as quickly as possible, but unfortunately we can’t reply to everyone individually right now.

Our priority remains reports of damaged cables and customers who are medically dependent on electricity.

We understand how difficult and disruptive it can be to be without power, and we really appreciate your patience while our teams work to help those affected.

Our website is the quickest way to get the latest information about your power supply. Please check https://t.co/K7EvtGeqgg or call us on 105.

[UK Power Networks @UKPowerNetworks]

@Michell52167003 Due to the impact of Storm Boelo across our network, we're experiencing more faults than usual so we're unable to respond to everyone individually.
Please check our websites for power cuts: https://t.co/Aky8MCB0lU
If you need to speak to someone, please call 105

[UK Power Networks @UKPowerNetworks]

Power cut? Contact us 24/7. ⚡️

[UK Power Networks @UKPowerNetworks]

@type299767 Hi - Can you please DM us with a full address, or if you need to speak to someone, please call 0800 31 63 105, which is open 24/7. Thanks, Lisa

[UK Power Networks @UKPowerNetworks]

@kdbsuff Hi, thanks for contacting UK Power Networks. Due to the impact of Storm Boelo bringing high winds and heavy rain across our network. You can check for live power cut updates on our website: https://t.co/Aky8MCB0lU
If you need to speak to someone, please call 105.

[UK Power Networks @UKPowerNetworks]

@Badgers_Mount Hi @Badgers_Mount, Thank you for reporting this.

Can you please DM us your details?
Please in the meantime stay clear of the equipment more then 10 meters away, treat the equipment as live at all times and do not touch or move the equipment under any circumstances.

[UK Power Networks @UKPowerNetworks]

Thank you for bearing with us while our teams continue to deal with a high number of messages. Extra colleagues are helping us respond, but due to the volume coming in, we’re not currently able to reply to everyone individually.

We’re prioritising customers who are medically dependent on electricity and reports of damaged cables.

You can get the latest information about your power supply at https://t.co/K7EvtGeqgg or by calling 105.

[UK Power Networks @UKPowerNetworks]

@mhutch1959 Good Afternoon, Can you please DM us your address so we can look into this for you?

[UK Power Networks @UKPowerNetworks]

Storm Boelo: Strong winds continue to move across the South East and East of England today.

We're currently receiving high volumes of social media messages. We have extra staff on duty to respond as fast as possible, but we're unable to respond to everyone individually at the moment.

We're currently prioritising messages reporting damaged cables and customers who are medically dependant on electricity. Check our website for updates about your power or call us on 105: https://t.co/K7EvtGeqgg

[UK Power Networks @UKPowerNetworks]

@Bazthebearuk Hi BaztheBearUk, Can you private DM us your full address so we can take a look into this for you?

[UK Power Networks @UKPowerNetworks]

@dawniedavidson @karenwa25048088 Good Morning Dawnin, If you can please private DM us your address details we can take a look into this for you?

[UK Power Networks @UKPowerNetworks]

@PaoloPoodle Hello. You can check for live power cut updates on our website: https://t.co/Aky8MCB0lU
If you need to speak to someone, please call 0800 31 63 105, which is open 24/7.
Jenny