Sarah Durey Watts

[Sarah Durey Watts @sarahdurey]

Bought my son an Apollo bike from @Halfords_uk (🙄 never again). He had a serious accident in it due to brakes not functioning correctly. Customer service is appalling despite what happened to my son. Trading Standards here I come!

[Sarah Durey Watts @sarahdurey]

@piersmorgan Strange post @piersmorgan - how can an internet connection going down be his fault?! 🤣

[Sarah Durey Watts @sarahdurey]

@UPS_UK very disappointed at your customer service after delivering our parcel to the wrong address yesterday. Been led down the garden path by you thinking it was being sorted out

[Sarah Durey Watts @sarahdurey]

@Jam_Devine Have you both managed to get full refunds yet?

[Sarah Durey Watts @sarahdurey]

@Jam_Devine @Hoseasons Couldn’t agree more with you! They are completely unprofessional and I will never ever book a Holiday with them again

[Sarah Durey Watts @sarahdurey]

@dazzling53 @rockygills @Hoseasons @deandunham This is a great and effective method! We got our refund after sending this in after weeks of trying to get in touch with them

[Sarah Durey Watts @sarahdurey]

@Haywaphi17 @Hoseasons It would appear not! They are total jokes

[Sarah Durey Watts @sarahdurey]

@Hoseasons I got a tweet message from you last week saying that you could not do outbound calls? Jokes. Seriously you are doing your brand massive long term damage

[Sarah Durey Watts @sarahdurey]

@Hoseasons @charlie78108393 You are not sorry. You keep saying this and doing absolutely NOTHING

[Sarah Durey Watts @sarahdurey]

@owendaly22 @Hoseasons Same here! They are shocking and doing their Long term PR absolutely no good. @CenterParcsUK refunded immediately without delay.

[Sarah Durey Watts @sarahdurey]

@Samantha2Live You look absolutely gorgeous darling! Sending best wishes x

[Sarah Durey Watts @sarahdurey]

@Hoseasons @bebbyg How about you actually respond to our DM??

[Sarah Durey Watts @sarahdurey]

@Hoseasons Thanks! I’ve already DM you. Appreciate your help.

[Sarah Durey Watts @sarahdurey]

@HoseasonsS @daLoftmeister @Kimberl38513886 After a month of trying to contact you. Several emails, hanging on phone for 3 hours. I finally get a response from @Hoseasons - this is it? 🙄

[Sarah Durey Watts @sarahdurey]

@HoseasonsS @daLoftmeister @Kimberl38513886 After a month of trying to contact you. Several emails, hanging on phone for 3 hours. I finally get a response from @Hoseasons - this is it? 🙄

[Sarah Durey Watts @sarahdurey]

@Kimberl38513886 @daLoftmeister @Hoseasons It’s just not good PR for @Hoseasons is it?

[Sarah Durey Watts @sarahdurey]

@Laura_leach1 @Hoseasons Thanks for not getting back to me either @Hoseasons after a month of trying to get in touch with you via email, phone, facebook and twitter. You are a disgrace and your customer service is shocking

[Ruth Davidson @RuthDavidsonPC]

Of course they are. Right in the middle of a pandemic.

[Sarah Durey Watts @sarahdurey]

@Hoseasons another day, another failed attempt to contact you via the phone, since you won’t answer my emails. Please can somebody help me? i know its tough at the moment but every other company gets back eventually. Ive been trying for over a month to contact you. Shocking

[Sarah Durey Watts @sarahdurey]

Absolutely raging at @Hoseasons. After ignoring 5 of my emails, I’ve just been on hold on the telephone for over an hour then got cut off because lines closed for the day......