Sarah Woods

Disney addict 👸🏻
Penguin obsessed 🐧

[Sarah Woods @sarahfer]

@greateranglia @AcnhSibyl We were told it was on its way over an hour ago, how much longer will this take?

[Sarah Woods @sarahfer]

@greateranglia None

[Sarah Woods @sarahfer]

@greateranglia any idea how long the 17.18 Colchester - Norwich will be stuck at Manningtree?

[Sarah Woods @sarahfer]

@greateranglia Can you make sure someone communicates something to the people stranded on the platform at Manningtree as people are getting angry as we've been chucked off the train into the cold

[Sarah Woods @sarahfer]

@greateranglia But how are we meant to continue our journey?

[Sarah Woods @sarahfer]

@greateranglia Also our driver has just told us this train isn't going any further and there are no busses, how are we meant to get home?!

[Sarah Woods @sarahfer]

@GromitUnleashed Will there be any figurines from this year's trail? Would love a Predator figurine!

[Sarah Woods @sarahfer]

@Morrisons I tweeted you yesterday about an abandoned trolley on my property and you asked me to DM you but no one has replied and my tweet has been deleted

[Sarah Woods @sarahfer]

@Morrisons I had one of your trolleys dumped outside my house 6 weeks ago. I reported it on your website and was told it would be collected within 7 days. I have chased it repeatedly and am still not being told when someone will actually collect it. Sort it out please!

[Sarah Woods @sarahfer]

@greateranglia I'm now on the delayed 18.50 from Colchester to Diss and we have stopped at Stowmarket. What is going on and when will we be on the move?

[Sarah Woods @sarahfer]

@greateranglia what's happening with the 17.00 Liverpool Street to Norwich? It broke down and apparently is now terminating at Sheffield. How are we getting to onwards stations given the Norwich trains don't stop there?

[Sarah Woods @sarahfer]

@greateranglia Thanks, there's a lot of people on this train needing to travel beyond Ipswich that were unable to board the 17.30

[Sarah Woods @sarahfer]

@greateranglia Will you hold the 18.50 if the 17.57 is delayed?

[Sarah Woods @sarahfer]

@greateranglia Diss

[Sarah Woods @sarahfer]

@greateranglia Isn't that going to be dangerously full given that trains probably already full and this one is almost full as well?

[Sarah Woods @sarahfer]

@virginmedia your customer service is dreadful, spent ages going round in circles on live chat yesterday with simple questions unanswered - have been without internet for 18 hours and yet your app still says everything is fine!

[Sarah Woods @sarahfer]

@AlanBrumster33 @virginmedia Hi Al, I live in Diss too and same problem - app and website have no information and customer service useless, very frustrating!

[Sarah Woods @sarahfer]

@JS2691438420265 @virginmedia Yep same here and @virginmedia told me yesterday it would be fixed in 4 hours... When it got past 6 hours I contacted them again and they said it would be 24 hours but now feel like I can't believe them. My app still says there's nothing wrong!

[Sarah Woods @sarahfer]

@greateranglia No I'm not sure what time we'll get there yet which is why I'm checking

[Sarah Woods @sarahfer]

@greateranglia hey team. I've got a super off peak return from Bristol to Manningtree. I know I can't leave Bristol before 9.45am but are there any restrictions on the Liverpool Street - Manningtree leg of the journey? Travelling tomorrow.