Sarah Mepham

[Sarah Mepham @sarahmepham23]

@POferriesupdate 4 complaint emails and no response - only fair I now copy in your CEO Peter Hebblethwaite. Clearly you appear to hope that I (like the other thousands, who I presume complain?) will just go away?! @MartinSLewis
#disgustingtreatment #whatcomplaintsprocedure

[Sarah Mepham @sarahmepham23]

@Simoncitizen @YouTube Ok simple Simon ! 💨 🌬️

[Sarah Mepham @sarahmepham23]

@POferriesupdate We arrived in plenty of time this morn at 08:10 to go on a 09:55 ferry and we sat in your queues with no updates ! There is nothing advising us of how lengthy the queues are, or to arrive much earlier !? You will be receiving an official complaint & I will be taking this further

[Sarah Mepham @sarahmepham23]

@POferriesupdate what time do we need to arrived at Calais to guarantee we get on the 21.05 ferry after the shocking delays this morning ?

[Sarah Mepham @sarahmepham23]

@POferriesupdate Why are you not announcing this on your Twitter page or advising people of this ! It states that it closes 30 mins before …. There is no advise on ANY delays ! We will never use you again

[Sarah Mepham @sarahmepham23]

@POferriesupdate Sort it out P&O !!! No updates for people !
If you are travelling here for your ferry people, you WONT get on! We’re 09:55 and HUGE tailbacks ! Not even done passport control, no updates from P&O, No communication, just herded into lanes like cattle !!!

[Sarah Mepham @sarahmepham23]

@POferriesupdate I think you have a duty of care to advise people of these HUGE delays ! Surely you book a ticket for a set time; you get people on the correct Ferry at the correct time ? People should be walking up and down this queue advising all the cars just sat here, as to what’s going on!

[Sarah Mepham @sarahmepham23]

@POferriesupdate We arrived in plenty of time for our 09:55 departure, been sat in queue ever since with no idea what’s going on or if we will make our ferry ? Apparently your check in shuts 30 mins before ??? Can we have an update please ?

[Sarah Mepham @sarahmepham23]

@POferriesupdate Doesn’t really help us when we have commitments in France to be at and allowed plenty of time to be here and checked in !? Can we have an update on the hold up please ? Communication is the key, lots of people getting angry around us, not ideal !

[Sarah Mepham @sarahmepham23]

Fantastic day at the @OfficialBHAFC Amex Stadium for @FirmBalls1 charity football tournament ! The @wolofoundation team loved the experience ! A well organised and enjoyable day all round (and it finally warmed up 🤣) #BHAFC #wolofoundation #firmballs @BeebeeAndy

[Brighton & Hove Albion @BHAFC]

That win feels SO GOOD! 💙🤍

[Sarah Mepham @sarahmepham23]

@premierinn so apparently Dominic Paul thinks it’s acceptable for customers to disregard the Government and Met office advise to travel last week & allow their Customers to risk their lives, just to stay in their hotel, so a not to loose or cancel booking ! #disgusting

[Sarah Mepham @sarahmepham23]

@AskPaddyPower 2 hours on your chat now and no reply al because I’m using my married name! You have my sensitive info - driving licence, marriage cert, bills. I would like to speak to someone immediately please or I will log this with the police ! The man took my info and disappeared!

[Sarah Mepham @sarahmepham23]

@paddypower your customer service is appalling , I.D provided as requested and several live chats. Nothing but rude and unhelpful customer service and a man called Malcolm who’s has all my personal information and has disappeared ! @AskPaddyPower #personalinfostolen #avoid

[Sarah Mepham @sarahmepham23]

@premierinn I have been trying you for 3 days regarding a booking cancelled due to the snow ! Not a single call back 😡 your Customer service is shocking !

[Reece Dinsdale @reece_dinsdale]

He can comment on human rights in Qatar whilst presenting the BBC’s coverage of the World Cup but he can’t comment on the state of his OWN country’s government for himself.
How does that balance up, then? https://t.co/BhovYHJqg9

[Sarah Mepham @sarahmepham23]

@OfficialBHAFC Why would you do this on the same night as Brighton’s own @FatboySlim FUMING 😡

[Sarah Mepham @sarahmepham23]

SKR’s On Tour 🥰 #SKR #fatboyslim #butlinsminehead #butlinsbigweekenders #letsgo

[Fatboy Slim @FatboySlim]

Further to our Saturday night fancy dress at @AllBackToMineH this weekend, our campers' FB community have started a breakout movement called ‘Shit Shirt Sunday’ I’m all for people power so feel free to join in….