Sarah Ramsay

[Sarah Ramsay @sarahramsay65]

@qrsupport @qatarairways Thank you for sending an email to expedite my refund. I look forward to hearing from you in the coming days.

[Sarah Ramsay @sarahramsay65]

FLIGHT CANCELLED SEPTEMBER… @qatarairways still not refunded. Constant messages saying ‘we’re concerned, DM us details’ then ignore me. SHOCKING customer service! Been contacted by others in same position. @qrsupport WHY??

[Sarah Ramsay @sarahramsay65]

@qrsupport @qatarairways Good morning. What additional info do you need? You have extremely comprehensive information already and have had this since the beginning of October.

[Sarah Ramsay @sarahramsay65]

@qatarairways @British_Airways Hello. I’ve done this already. You ignore my DM’s. I’ll try again and report back on the outcome. Hopefully this time you’ll resolve this for me.

[Sarah Ramsay @sarahramsay65]

When a flight is cancelled due to technical issues and the alternative offer is unsuitable- waiting in an airport for 10 hours overnight for connecting flight - how long should s refund take @qatarairways @british_airways ?

[Sarah Ramsay @sarahramsay65]

@British_Airways Hi @British_Airways - just wondering. Should we still be waiting now for a refund for a cancelled flight in September?? Are you THAT busy with complaints?

[Sarah Ramsay @sarahramsay65]

STILL WAITING! 11 weeks for my refund after my flight booking was cancelled due to a technical fault on my BA flight.
I’ve been passed from pillar to post between @British_Airways - who operated the flight but ignore my complaint and Qatar Airways who I booked with.

[Sarah Ramsay @sarahramsay65]

@qatarairways @qatarairways @qrsupport How about refunding my daughter for the cancelled flight last September!!

[Sarah Ramsay @sarahramsay65]

It’s been 13 weeks now waiting for @qatarairways to refund for a cancelled flight. Lots of responding with ‘please DM us’ for this open forum but blanked after the DM. Is small claims court the only way now??

[Sarah Ramsay @sarahramsay65]

@qatarairways @loveholidays @britishairways 12th week waiting for refund. Continue to ignore my DMs.

[Sarah Ramsay @sarahramsay65]

Yes, Still waiting for a refund for cancelled flights due to technical issues!! Booked with @loveholidays, paid for @qatarairways, and flights with @britishairways. IT’S BEEN 11 WEEKS NOW!!
Can someone take responsibility? Unacceptable!
#CustomerServiceFail #RefundDelay

[Sarah Ramsay @sarahramsay65]

Now in 12th week of waiting for a cancelled flight refund with @qatarairways. Keep telling me to DM them then they ignore me when I do. Anyone else having this trouble?

[Sarah Ramsay @sarahramsay65]

@UK_loveHdays Hi. Thank you.
[email protected]
Alban Butler

[phone]

[Sarah Ramsay @sarahramsay65]

@British_Airways Hi Hannah, unfortunately my patience is limited. We’ve completed your complaints form. You responded with incorrect information and closed it so I had to start again.

[Sarah Ramsay @sarahramsay65]

@qatarairways @loveholidays @britishairways Hi, @qatarairways happy to do so again.

[Sarah Ramsay @sarahramsay65]

@loveholidays Good morning @loveholidays - Already contacted you! But happy to do so again, as long as you don’t tell us to contact the airlines ourselves to resolve this!

[Sarah Ramsay @sarahramsay65]

STILL WAITING! 10 weeks after my Qatar Airways flight was cancelled due to a technical fault for my refund.
I’ve been passed from pillar to post between @QatarAirways (who I booked with), @BritishAirways (who operated the flight), and @loveholidays (the agent I booked through

[Sarah Ramsay @sarahramsay65]

@qatarairways @britishairways @loveholidays Hi @qatarairways, you asked me to DM you as you were ‘concerned’ but you’ve ignored me!

[Sarah Ramsay @sarahramsay65]

STILL WAITING! 11 weeks after my daughters Qatar Airways flight was cancelled due to a technical fault for my refund.
Been passed from pillar to post between @QatarAirways
(booked with), @BritishAirways
(who operated the flight), and
@loveholidays
(the agent booked through).