Sarat Sivaprasad

[Sarat Sivaprasad @saratsiva]

@kingsleyEz71789 Interested

[Sarat Sivaprasad @saratsiva]

@OEbenezer43574 Interested

[Sarat Sivaprasad @saratsiva]

@LeadHerLogic Interested

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.
9th day without any help. 7th day with service request cancelled by jio. 0 help from appellate /escalation.0 help from Jio team on x chat or posts. State escalation SLA breached and then they closed yday without contacting me or resolving it

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.
8th day without any help. 6th day with service request cancelled by jio. Local team called yday and refused to fix it. 0 help from appellate /escalation.0 help from Jio team on x chat or x posts. State escalation SLA breached.Absolute torture.

[Sarat Sivaprasad @saratsiva]

@jagograhakjago

Requesting your help for torture from Jio for last 1 month. This is now impacting my job without any help from Jio. Even escalation with Jio team is not helping & they have again breached the supposed 'ETA' . Previous ETA from then was 29th Sep

[Sarat Sivaprasad @saratsiva]

Hi @nch1915

I have filed a grievance against jio in the consumer portal. They are not providing the internet service to me properly for last 1 month. What's the next step to escalate it? Jio team is not providing an ETA or responding to any calls or messages

[Sarat Sivaprasad @saratsiva]

Hi @nch1915

I have filed a grievance against jio in the consumer portal. They are not providing the internet service to me properly for last 1 month. What's the next step to escalate it? Jio team is not providing an ETA or responding to any calls or messages

[Sarat Sivaprasad @saratsiva]

@JioCare Stop lying and torturing me. There have been 0 steps taken by you for this issue in last 1 month. There is not even any contact to call and help from your scammy team.

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

7th day without internet. 5th day with service request cancelled by jio. 0 response from jio scamster care. 0 help from service request/appellate /escalation.Jio care team will lie to me again 7th time on x. 0 help from local jio team.

[Sarat Sivaprasad @saratsiva]

@JioCare Stop lying . there is no technician visit on my app, no way to track or contact them . What a scam you guys are doing.

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

6th day without internet. 4th day with service request cancelled by jio. 0 response from customer care. 0 help from service request. Jio care team will lie to me again for 6th time on x. 0 help from local jio team. 0 escalation mechanism.

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

Jio appellate team also refuses to pick up the call.That's the kind of mental torture from jio without any escalation mechanism. I have no net or support call received from jio in last 1 week.Issue has been happening for last 1 month with 0 fix.

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

5th day without internet. 3rd day with service request cancelled by jio. 0 response from customer care. 0 help from service request. 0 help from x. 0 help from local jio team. Mental Torture of customer from jio.

[Sarat Sivaprasad @saratsiva]

@nch1915

I have filed a grievance in the portal. It's been 5 days and i still don't have internet in my home from jio fibre. They are not helping ( they cancelled service request, doesn't respond on consumer care no., or respond on X)

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

4th day without internet. Service request cancelled by Jio. 0 help from x. Customer care not answering. Still no resolution. Still no internet.

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

4th day without internet. 0 response from customer care. 0 help from service request. 0 help from x. What terrible experience.

[Sarat Sivaprasad @saratsiva]

@JioCare
Airfiber ID: 6755357228.

It's been 2 days and i still don't have any internet. Your customer care is neither picking up my calls nor are you responding to my messages on X. I need an urgent fix, otherwise I'll go to consumer court.

[Sarat Sivaprasad @saratsiva]

@JioCare @JioCare I got a message now that it's going to take another 12 hours to fix this. Absolutely incompetent behaviour from your team. You have provided me 0 support till now.

[Sarat Sivaprasad @saratsiva]

@JioCare

Airfiber ID: 6755357228.

My airfiber has not been working since yday evening. I called your customer service yday at 7 PM and she told that issue will be resolved by 9 PM yday. It's not yet fixed. I am still not able to access internet and it's impacting my work. 1/2

[Sarat Sivaprasad @saratsiva]

@JioCare This is not acceptable. The issue has happened multiple times over the last 1 month and you have still not fixed it. Atleast refund amount for the no of times you have made me struggle over last 1 month.

[Sarat Sivaprasad @saratsiva]

@JioCare @JioCare
I called customer service no. today and they refused to pick up. How does it help if you refuse to help the customer? The same internet issue has occured in my house atleast 9-10 times over the last month without any resolution or help from the jio customer care . 2/2