Sarendipity

Cryptocurrency and global equality 🙏
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[Sarendipity @sarendipity002]

@MEXC I can't believe you treat your loyal customers so poorly and with such disrespectful disdain

[Sarendipity @sarendipity002]

@MEXC Completely unethical and untrustworthy behaviour for an exchange!

[Sarendipity @sarendipity002]

@MEXC Why won't you explain the exact reason, except alleging I'M doing something untoward when you didn't even notify me! To

I have done KYC, I'm communicating with you from my registered email address, I have approximately 10 years as a loyal customer! Is this how you treat people?

[Sarendipity @sarendipity002]

@MEXC Why doesn't my trade Position History and Order/Trade history add up? Why am I being drained much more fees than I'm being shown?? This is false and misleading behaviour. I'm being ripped off every time! Why did you put my fees up after several days of successful trading?

[Sarendipity @sarendipity002]

@MEXC Why won't you explain the exact reason, except alleging I'M doing something untoward when you didn't even notify me?! I have done KYC, I'm communicating with you from my registered email address, I have approximately 10 years as a loyal customer! Is this how you treat ppl..

[Sarendipity @sarendipity002]

@MEXC Why doesn't my trade Position History and Order/Trade history add up? Why am I being drained much more fees than I'm being shown?? This is false and misleading behaviour. I'm being ripped off every time! Why did you put my fees up after several days of successful trading?

[Sarendipity @sarendipity002]

@MEXC_CST Please email me for my account name

[Sarendipity @sarendipity002]

@MEXC_CST Has anyone else experienced this with MEXC? If your account has been similarly flagged or your fee tier changed without a clear explanation, please comment. I would like to establish whether this is an isolated issue or something affecting other customers.

[Sarendipity @sarendipity002]

@MEXC_CST If this matter cannot be resolved through customer support, I will consider escalating the matter to the relevant regulatory and consumer-protection bodies.

[Sarendipity @sarendipity002]

@MEXC_CST I am requesting that MEXC conduct a proper review, provide a substantive explanation for the risk classification, and reinstate my previous fee status if there is no valid reason for its removal.

[Sarendipity @sarendipity002]

@MEXC_CST I consider the lack of transparency concerning. If MEXC is taking adverse action against a customer that materially affects their trading costs and account benefits, there should be a clear and legitimate basis for that decision.

[Sarendipity @sarendipity002]

@MEXC_CST As a direct consequence, I have lost access to zero-fee futures trading and am now being charged substantially higher fees.

[Sarendipity @sarendipity002]

@MEXC_CST My account has been classified as exhibiting “risky behaviour”, yet despite repeated requests, MEXC has refused to provide any specific explanation, evidence, or meaningful basis for this classification.

[Sarendipity @sarendipity002]

@MEXC_CST @MEXC I am formally requesting that you review and rectify the treatment of my account.

[Sarendipity @sarendipity002]

@cecilia_hsueh @MEXC More transparent??

My account fees were just put up and support are refusing to state why! My account was flagged as "risky" by some computer and they don't care that there is a real human affected here.

That's my thanks for almost a decade of loyalty!

What a joke! @MEXC

[Sarendipity @sarendipity002]

@MEXC There should be a clear and legitimate basis for that decision.

I am requesting that MEXC conduct a proper review, provide a substantive explanation for the risk classification.

If this matter cannot be resolved through customer support, I will refer the matter on...

[Sarendipity @sarendipity002]

@MEXC As a direct consequence, I have lost access to zero-fee futures trading and am now being charged substantially higher fees.

I consider the lack of transparency concerning. If MEXC is taking adverse action against a customer that materially affects their trading costs

[Sarendipity @sarendipity002]

@MEXC I am formally requesting that you review and rectify the treatment of my account.

My account has been classified as exhibiting “risky behaviour”, yet despite repeated requests, MEXC has refused to provide any specific explanation, evidence, or meaningful basis for this

[Sarendipity @sarendipity002]

@gikocoinsol Awesome! ❤️

[Sarendipity @sarendipity002]

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