@Delta involuntarily rebooked, delayed, and seriously inconvenienced on my Toronto to Marrakech trip. Forced schedule changes & extra costs with zero accountability. Reimbursement is the least you can do.
Received my @canadagoose coat back after repair but after just 2 wears, it’s just as wet as before. What’s the point of a winter coat you can’t wear in winter? From a “premium” brand, this is disappointing. 💧 #canadagoose
I’ve been going back and forth with @British_Airways for over a month about a promised refund. I was told the “appropriate department” would contact me — still nothing. Every time I follow up, I get automated replies. This is unacceptable. #BritishAirways#CustomerServiceFail
@British_Airways If @British_Airways put the same speed into replying to tweets as they do into training their staff, people wouldn’t be having such a bad experience with them
Just called @British_Airways and it’s laughable that there’s no one you can actually speak to in customer relations. Denied access to a supervisor, told my case is “closed” without any clarity. How do you even operate like this? Absolutely unacceptable. #CustomerService
@wagamama_uk server told me my mushroom allergy “wouldn’t be honoured.” They’ll try but “can’t guarantee.” Sorry, what?? Allergies aren’t a suggestion — they’re a safety issue. Never been somewhere that cared this little about customer health.
@British_Airways — inconsistent info, ignored requests, and zero accountability. One rep says apply for a refund, another denies it. Appalling service. #CustomerServiceFail
@British_Airways Complaint filed with @British_Airways. I won’t accept being charged for the consequences of misinformation given by their own staff. Hoping #APPR ensures accountability.
@British_Airways stopped me from boarding because my passport expires soon, then wiped all notes from my file. Now they’re telling me to buy a new ticket and won’t even let me speak to a supervisor. Completely stranded and ignored. #BritishAirways#TravelNightmare
Denied boarding by @British_Airways on Oct 3 over passport validity. Ground staff told me to renew before rebooking — wrong. Then I was marked “no-show” and forced to pay to fly again. Even Service Canada confirmed BA’s error. Filing under #APPR
@British_Airways I accept responsibility for my passport, but what I cannot accept is being wrongly marked as a no-show instead of being rebooked, now forced to pay double to fly 24 hours late. No empathy shown — I’ve missed a funeral and am left grieving over the phone. @British_Airways
@British_Airways I’ve never been treated with so much disregard. Truly one of the worst 24 hours — and without a doubt one of the worst airlines to travel with. @British_Airways
@British_Airways wouldn’t let me board my flight because my passport expires soon. Now they say there are no notes in my file and I have to pay again to rebook. Denied boarding, no help, no accountability. #BritishAirwaysFail
@airindia@RNTata2000 Your response asking to “allow us time while we're working on it” is vague and unacceptable in this situation. Yet another disappointment on your airlines part.
Hey @airindia, ever heard of aircraft maintenance? Broken tray tables, malfunctioning seats, and a cabin that looks like it hasn’t been cleaned in ages. You charge premium prices but deliver third-rate service. Disgusting. #AirIndiaFail@TataCompanies
Flying with @airindia was a huge disappointment. Outdated aircraft, uncomfortable seats, and a poorly maintained cabin. For a national carrier, the standards are shockingly low. Do better. #AirIndiaFail#DisappointedTraveler