Joy H.

Wife, Proud Mom, Seamstress, Amateur DNA genealogist

[Joy H. @sassyjoy]

@abbiemich @British_Airways @HeathrowAirport I hope they get it on a plane soon! Did the tracker show you a date and flight number? 4 out of 6 bags of mine have now been located and tracker says they will be on a flight tomorrow but I’m not confident they will actually deliver after seeing everyone having issues.

[Joy H. @sassyjoy]

@British_Airways my family flew from LHR to LAX on BA0281 on 7/11, and none of our 6 bags made it on the plane. The bags are still at T5 C in Heathrow, the trackers have not been updated. The BA rep at LAX said they would be here tonight. Who can I contact?

[Joy H. @sassyjoy]

@abbiemich @British_Airways @HeathrowAirport How long did it take them to have their tracker show that it was located?

[Joy H. @sassyjoy]

@British_Airways Can we please get an ETA when someone will go get the bags and put them on a plane

[Joy H. @sassyjoy]

@British_Airways The bags have sat in the same place for 24 hours with no movement. Who can I contact? It appears the baggage team isn’t doing anything to get the 1,000+ bags that were mishandled yesterday to their owners. I need an email or a phone number for the team at Heathrow please.

[Joy H. @sassyjoy]

@JBFlint Draper is one of the few good ones left. Netflix scored big - huge loss for WB.

[Joy H. @sassyjoy]

@mission_square I have currently been waiting for someone to pick up the phone for the last 2 hours and 10 minutes. ICMA never did this to me. Please do better. This is outrageous.

[Joy H. @sassyjoy]

We still don’t have the COBRA forms. What is a new widow supposed to do? Surely there has to be someone with some humanity somewhere in @LACity?

[Joy H. @sassyjoy]

My Brother In Law unexpectedly passed away 2 weeks ago. He was an employee for 16 years at @LACity. Can we talk about the tremendously unkind process of handling a deceased family members affairs? @Citylajobs

[Joy H. @sassyjoy]

My sisters health insurance was cancelled within three days of notifying @Citylajobs of my BIL’s passing. I asked for COBRA forms during the first phone call and was told they weren’t ready, they take awhile, and her coverage would be there until we had the forms.

[ThemesGuide @ThemesGuide]

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[Joy H. @sassyjoy]

@AmericanAir Thanks so much for sending my hotel reimbursement so quickly after being stranded in IND!! Pretty great service from you guys on a rough travel day. Thank you!!

[Joy H. @sassyjoy]

@BrilliantTech My controls thought fall back was last night and all of them say it is an hour earlier than it is - how do I fix the time?

[Joy H. @sassyjoy]

@Ask_Spectrum On hold for going on 1hr 40 mins after one of your reps “transferred” me to the retention dept because he said they could make my cable box work. Is this normal?!???

[Joy H. @sassyjoy]

@BrilliantTech I just installed a bunch of controls - now I can’t figure out how to setup the app on my husbands phone too. How does he join the home?

[Joy H. @sassyjoy]

@BrilliantTech @JessicaDalwai Any updates on Black Friday?

[Joy H. @sassyjoy]

@SuwayneC Can I DM you? It is re: Betty Lou Powell/Christian. Been trying to find a way to reach you - Twitter won’t let me send you a message.

[Steph Kemp @steph_heathcote]

We have just had our patio done and my 6yo has loved going out and helping the builder, so it made his day to receive this. What an example of kindness 😊

[Joy H. @sassyjoy]

@united @united Flight 1531, MSN to ORD, connecting to flight 1186, ORD to LAX. PLEASE help me get answers as to how my daughter is supposed to get home.

[Joy H. @sassyjoy]

@united On hold for over 20 mins. Daughter (a minor) is stranded in Madison, WI because of ORD delays. Can't get any info on new itinerary info. PLEASE HELP!