@amazonindia @BlueDart_India I’m extremely disappointed with this delivery experience and need a clear explanation.
I have ordered Vu California 139cm GloQLED Smart TV on Sep 30.
My package was scheduled for delivery on October 5. I am yet to receive the package and response.
I need this package delivered today. Please investigate this urgently, provide a clear explanation for the October 3 “missed delivery” status, and ensure the package is delivered today.
@amazonindia @BlueDart_India
#AmazonIndia#BlueDart#DeliveryDelay#CustomerService
@amazonindia @BlueDart_India I’m extremely disappointed with this delivery experience and need a clear explanation.
I have ordered Vu California 139cm GloQLED Smart TV on Sep 30.
My package was scheduled for delivery on October 5. I am yet to receive the package and response.
I have contacted Blue Dart customer care for the past 2 days. Every time, I’m told the same thing — “It will be delivered tomorrow.” When I requested the delivery agent’s contact details, they refused to provide. The only action taken was to raise a complaint, with no resolution.
I tried contacting them on 4th or 5th July but they said they're facing some server issue and asked us to come on next week, so we went there on 11th July, they took the phone and said the issue will be solved within 4 to 5 days but it is 27th July, still phone is with them
On 1st July, power button on this phone suddenly stopped working. Poorvika stores gave me a faulty phone. On contacting Poorvika, they told we are not responsible for this issue and contact Realme Authorised Service center located at Ambattur, Chennai.
I'll not recommend this Realme and Poorvika store to anyone. @realmecareIN@realmeglobal@realmeIndia@poorvika_india@poorvikateam I want a replacement phone immediately without any further delay cause it is now one month after purchasing and I can't tolerate this anymore.
And no update from them. I have to call them daily and ask update on this issue. As usual, their response is "we don't know where the package is, we don't know whether the package is dispatched it or not". I am tired of this replies. This kind of experience is giving me trauma