satishreddy

[satishreddy @satish6309]

@Telugu360

[satishreddy @satish6309]

@SwiggyCares @Swiggy Then Shafeeq admits the store messed up, says he'll give "stern feedback," but refuses the refund!
Is this a delivery app or a scam loop? Fix order #239785385516918. Case being submitted to National Consumer Helpline (NCH). 3/3

[satishreddy @satish6309]

@Swiggy @SwiggyCares Order #239785385516918 short-delivered. Paid for 3 units of a 'Pack of 2' (should be 6 packets), but received only 3 packets. In-app chat abruptly closed on me, and email support sent a generic template rejection. Please look at the actual math and refund.

[satishreddy @satish6309]

@SwiggyCares @Swiggy Look at the shocking customer service. Your frontline agents don't read. First, Tulika and Gungun copy-pasted bots scripts saying "can't return delivered items" (it's a short-delivery, not a return!). 2/3

[satishreddy @satish6309]

@SwiggyCares @Swiggy Hey @Swiggy @SwiggyCares, this is how your Instamart support loops customers to steal their money.
I paid for 3 quantities of a "Pack of 2" almonds (Total: 6 packets). Your store only delivered 3 packets. I paid ₹333 but got half of my items.
Look at the math.

[satishreddy @satish6309]

@SwiggyCares @Swiggy Please stop giving generic PR replies and provide a direct resolution: either deliver the missing 3 packets or issue a prorated refund immediately. Please check DM for order ID #239785385516918

[satishreddy @satish6309]

@SwiggyCares @Swiggy @SwiggyCares This is not "feedback," this is a short-delivery. Your packing partner failed to deliver half of what I legally paid for.
I ordered 3 units of a "Pack of 2" (Total 6 packets expected). Your app billing shows I paid for all 3 units, but I only received 3 single packet

[satishreddy @satish6309]

@HRRonald001 Interested

[satishreddy @satish6309]

@MrCharlesky Details please

[satishreddy @satish6309]

@JaiTDP For those who can understand.. 31 rupees or so is not by YCP.. are you raising this concern indirectly on NDA coz you were not in at that time???

[satishreddy @satish6309]

@sreenub14 Aren’t they accepting for replacement or return?

[satishreddy @satish6309]

@sreenub14 is installation completed.. I am facing the same problem

[satishreddy @satish6309]

@kishan19296320 is installation completed?

[satishreddy @satish6309]

@flipkartsupport @Flipkart @realmeIndia. If you want to settle this and avoid the chargeback, send an authorized technician to my Hyderabad home TODAY. I will not accept your '15th May' delay tactics. Docket: 9285521."

[satishreddy @satish6309]

"Incredible! @flipkartsupport tells the Consumer Helpline they can't find my order (image_13.png) while their own app shows 4 failed reschedules (image_12.png). This is fraud. Why are you lying to the @jagoGrahakjago portal? #ConsumerFraud #FlipkartLies"

[satishreddy @satish6309]

Update: @flipkartsupport @Flipkart @realmeIndia. Since you've rescheduled 5 times and lied to the NCH, I have officially disputed the transaction with HDFC Bank. My bank is now handling this.

[satishreddy @satish6309]

Why there is no response yet? What do even think of your customers. Just confirm if installation will be completed or not. If not why are not accepting for return?

[satishreddy @satish6309]

@flipkartsupport

[satishreddy @satish6309]

@flipkartsupport @Flipkart This is beyond ridiculous.

Promised: 8th May
Rescheduled: 9th May
Rescheduled: 10th May
Now pushed to: 12th May!

You have failed to honor your commitment 4 times in a row. I am stuck at home in Hyderabad while you keep updating a calendar instead of.

[satishreddy @satish6309]

@flipkartsupport Which one is it? I have been waiting since the 8th, and you've pushed me to the 15th without my consent. I've already initiated a chargeback with HDFC for this deficiency in service. Resolve this NOW."

[satishreddy @satish6309]

@flipkartsupport @flipkartsupport Stop giving generic replies. Your team told the National Consumer Helpline (Docket: 9285521) that you 'cannot find any details' for my order (OD437481683228715100), yet here you claim to be 'actively following up.'