MEXC Has Violated the Law - TWW Formal Response on “Arbitration” and Threats of Doxxing
@MEXC_Official @cecilia_hsueh
I’m issuing a formal objection to MEXC’s claim of a “third-party arbitration process” and their associated threat to publicly disclose (“doxx”) my identity.
Your own Terms of Service (Section 48) state that “the arbitration shall be subject to the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted.”
No such Notice of Arbitration has ever been delivered to me. I learned of this so-called process only through your press release - not through the procedures required under HKIAC. That alone makes any claimed arbitration invalid.
The HKIAC Rules require impartiality and formal notice of the tribunal’s composition. I have received neither. Until I do, I reserve full rights to challenge any arbitrator and the legitimacy of this process in its entirety.
You have also already breached HKIAC Article 45.1, which states: “No party may publish, disclose or communicate any information relating to the arbitration.”
By publicly announcing alleged arbitration you’ve violated the confidentiality that governs your own chosen forum. Your Privacy Policy further promises: “We never disclose any personal information about our customers to non-affiliated third parties, except as described below.”
Threatening to doxx me violates both HKIAC confidentiality and your own privacy commitments. Even if you argue arbitration hasn’t formally begun, that only worsens your position - in that case, your press release misrepresents a legal process that does not yet exist.
I now demand that you immediately provide a copy of any Notice of Arbitration you claim to have filed or intend to file, including the date, the arbitral institution, the seat, the names of any arbitrator, and the claims being made. I further demand that you confirm whether you intend to disclose my identity or personal information, and on what legal basis. All public or private threats of disclosure must cease immediately.
Proceed only under full HKIAC compliance - or withdraw this fabricated “arbitration” entirely.
I reserve all rights to challenge this process, including any attempt to shape public narrative or disclose private data. If you continue acting outside your own Terms and the HKIAC Rules, I will treat it as bad-faith conduct and pursue every available remedy, including injunctive relief and regulatory complaint.
I did not agree to “arbitration by press release.” Follow your own contract, follow your own rules, and stop the coercive theater.
MEXC’s public statement goes even further off the rails by characterizing my assets as “illicit profits.” That language is both procedurally improper and legally reckless. Under Article 45.1 of the HKIAC Administered Arbitration Rules, no party may “publish, disclose or communicate any information relating to the arbitration.”
Publicly asserting that a counterparty’s funds are illicit before any tribunal has been constituted is a direct violation of that rule. It prejudges the outcome, poisons the process, and undermines the very impartiality HKIAC is meant to protect.
It is also defamatory under Hong Kong law. The Defamation Ordinance (Cap. 21) defines libel as a published statement that damages a person’s reputation by imputing criminal or dishonest conduct.
By publicly labeling my transactions “illicit,” MEXC has published an accusation of criminality without adjudicated fact, while simultaneously disclosing my financial data. This constitutes both defamation and breach of contractual confidentiality. Any legitimate dispute resolution body would treat such conduct as bad faith and grounds for sanction.
TLDR: If you're going to bring it, bring it. But you're already in violation of the very process you seek to invoke. You'll have a counter-claim from me faster than you can say "stolen funds".
-TWW
https://t.co/xsS4uKvfOl
MEXC Update
On October 20th, I had a one-hour call with @cecilia_hsueh, who has publicly taken on the role of trying to resolve the @MEXC_Official issue.
I started the call with my camera on - something that apparently surprised her. I told her I had nothing to hide. I prefer to look people in the eye.
From the start, she used the classic corporate playbook.
She claimed she had “undeniable proof” I broke the rules - meaning, by MEXC’s own terms, the funds should be forfeited (a polite way of saying they get to keep them). She said she was happy to show this evidence to a third party…but that doing so would require doxxing me, and she “knew I wouldn’t want that.”
Then came the carrot:
She said MEXC “wants to resolve it” and “sees a path to unlocking the funds.”
But it quickly became clear that what they really wanted was for me to publicly admit I broke the rules - to validate their actions with my own words.
I asked her to tell me more about the supposed “evidence.”
She said back in April, they had records of two orders executed within the same second - which they deemed as not possible from a manual process.
Wait…April? When I was still testing strategies - and losing money?
Yet they didn’t freeze my account until the fall, after I made $5M in profit in 90 days?
I took a breath and told her very sincerely:
“I don’t know if you’re a parent. But I have two young daughters. And on all of the love I have for them I can promise you that I did not do what you're saying I did.
I used no bots, no automation. Every single trade was manual.”
I explained that VPN lag could easily explain two trades executing a single second on their side - doesn't mean they were sent from the same second on my side. She acknowledged the point but didn’t concede. We reached an impasse.
Still, she indicated MEXC was “open” to releasing the funds - if I helped them control the narrative.
It was obvious: they want me to say, “I broke the rules, but MEXC was nice enough to return the money.”
I told her I’d only ever speak the truth.
If the matter was resolved, I’d gladly make a public statement - but it would be based in reality, not propaganda. I can and do see how it's possible that my unique - manual - trading strategy, combined with laggy VPN internet traffic could potentially trip a risk review. I used to run a web2 empire - I know all sorts of things can trigger risk control and that sometimes innocent people get caught in the crossfire. What matters is how quickly the business resolves it.
I've never had an issue with being put under review. Taking months to even tell me what I'm accused of and finding me guilty on little more than mere suspicion? That I take issue with.
We did agree on one thing: their old “risk control” system - total radio silence, zero transparency, and endless review extensions - is broken. She even admitted that much.
We closed on a surprisingly cordial note. She complimented my understanding of the industry and even suggested I might make a good CEO candidate for one of MEXC’s new initiatives. I laughed and told her I’d never want to be a CEO again - but I’d gladly donate my time as an unpaid advisor to help MEXC fix their broken systems and improve customer experience…if their intent to improve was real.
The call ended with her promising follow-up in the next couple of days.
That was a week ago Monday. It’s now over 10 days later and still no movement on this issue.
Let me be clear: I never expected much.
Cecilia is new to the organization - perhaps even sincere - but ultimately captured by MEXC’s internal narrative: that they are the victims, and that once they define you as “in violation,” they’re justified in keeping your funds.
But here’s the part they probably didn’t mean to reveal - this public pressure has hurt them.
But my voice is not for sale.
Not for profit.
Not for peace.
Not for anyone.
They’ll just have to live with that.
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