@HMRCcustomers I have been doing this.. almost daily nowโฆthey told me they can only do it via email. But the fact that call handlers supervisors fail to reply is outrageous and failing for a service we are all paying for!!! I have officially complained but again blank walled! Rubbish!
@HMRCcustomers Bad customer service received! I have been trying to get a refund since March! Have sent all required paper work. Promised call backsโฆI have not received them! Poor show, very poor show. Supervisors hiding, promising to get in contact. Stop hiding behind covid!
@HMRCcustomers Not 8 months surely? Ringing almost every day.. still no help, just empty promises! Be more transparent..need someone to talk to! Poor working practices! Publish a proper number for proper help!