@suritalreja I did 17 days in 2024 for 4l for 2 people including flights, hotel/airbnb and jr pass. Could have done in less if Sapporo was not in itinerary. This does not include shopping which takes a big chunk as crazy items are available.
@salmanpatel131@luxe_explorer The transaction for gold was done on 10 sept. Raised ticket but no update.
Applied card on Sunday night, approved and on monday did trabsaction and got silver on Thursday.
@taditdash Well it works if you can plan really in advance (4 months) else inventory is minimal. Its a feasible for large group vacations but not impromptu ones. The locations are top notch and food is standard across all locations but very limited flexibility. Had zest, and stopped there.
@bobcardofficial Hello, is there a SLA or TAT for resolution?
The concern was raised on 17, got a ticket raised on 19 and today is 22 but no update. Kindly advise
16051802 - ticket number
@bobcardofficial hello, i wanted to clarify on etihad gold that comes with bob etihad card. I did a transaction of 11k for selecting 2 seats. It was charged as one transaction but on the app it shows as separate items. I am still eligible to get gold? As it was a single trans??
@luxe_explorer Thats where i had an issue. I selected 2 seats for 2 legs. Total was above 10k and went in single transaction but in the app or statement posted as separate. Now wondering whether it will make me eligible or need more?
Raised to bob but customer service is not a forte it seems
@bobcardofficial Hello, will not be able to share personal information on this forum.
The fact you are asking for email here makes it very risky. I have already emailed and sent message via Facebook messenger. If that works great else i will look at maybe closing the card altogether. Thanks
@ankitdewan Okay, i was wondering how the single transaction got split. Like it was 9+2 in the statement but actual deduction was via one 11k transaction.