saurabh gupta

[saurabh gupta @saurabhg4]

@whirlpool_india

Poor service on Ticket (service) NO : GHA01092584067 not satisfied and resolution pending. WHIRLPOOL engg visited , did cut wires and left appliance and yet didn't come from over a day. Making situation worse. Pathetic service.

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti , unreliable and worst ever. Last time we chose you. Instead of refunding, testing our patience.
No ownership and no sense of customer suffering.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 We apologise for the inconvenience, and would want to notify you that the delay is due to the airline, which we are relentlessly pursuing in order to expedite the process. Please be assured that you will receive your reimbursement once it has been received.

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti

Utter disappointment and regret of chosing your service. Worst service ever. Not trustworthy and no care of individual or customer.Full of hollow words.

@JM_Scindia @PMOIndia @DGCAIndia

Hope you hearing plea and take strong action.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 We never wanted to let you disappointed, however, the refund is still pending with the airline, and once received in our bank account, we will refund it to our users. We request your understanding in the meanwhile. Thanks! https://t.co/ul0bBLElyZ

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti

Poor service and no accountability.
Zero rating does not suffice.Even less then zero.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 We are dependent on the airline to approve the refund. https://t.co/ul0bBLElyZ

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti
This is poor service .you are not able to resolve issue in over 4 months.its absurd to ask me to keep waiting rather resolving the issue. You reaching the summit of the worst serice.
@DGCAIndia @JM_Scindia @PMOIndia pls help

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 We would like to inform you that we are totally dependent on the airline and will update you regarding the refund once we receive the same from the airline.

[saurabh gupta @saurabhg4]

@EaseMyTrip @nishantpitti @GoFirstairways

Full of empty words from yours. Over 4 months long pending not a day or two.
If this is best you are doing, then you still not understanding our pain.

@DGCAIndia @JM_Scindia @PMOIndia
Pls intervene to take strong action.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 We understand that it's taking longer than the expected time frame. However, we are working on the concern to get it resolved in the best possible manner and we'll update you accordingly. We appreciate your understanding and patience in this matter.

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti

how you justify over 4 months of delay from your side? How long you want our loss of mental peace on name of cooperation?

@JM_Scindia @DGCAIndia @PMOIndia

Your kind intervention.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 @GoFirstairways @nishantpitti Furthermore, we also assure you that the necessary follow-ups are being taken from our end to get your refund from @GoFirstairways and we will inform you at the earliest once the same is processed.

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti
Its not only loss of mental peace but also loss of faith. Didn't realize ,you should not be trusted. Your words are hollow.Belief in you will cause more suffering as its become never ending follow.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 @GoFirstairways @nishantpitti @DGCAIndia @JM_Scindia We’re extremely sorry for the inconvenience and empathize with your distress, however, we can only process the refund once it is issued by @GoFirstairways. Further, we’re continuously following up with the airline and will update you as we receive the same from them. Thanks!

[saurabh gupta @saurabhg4]

@EaseMyTrip @GoFirstairways @nishantpitti ,

This is hugh disappointment. Unfair to chase so long for refund . Sort of mental harrasment.

@DGCAIndia ;@JM_Scindia

For your intervention to give us relief and action against these firm.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 We never wanted to let you disappointed, however, the refund is still pending with @GoFirstairways, and once received in our bank account, we will refund it to our users. In the meanwhile, we sincerely urge your understanding. https://t.co/ul0bBLElyZ

[saurabh gupta @saurabhg4]

@EaseMyTrip ,@GoFirstairways , @nishantpitti
How non reliable and poor serious .Not a trustworthy. Fully regret for chosing you . has already cooperated for over 4 months. Not possible to wait infinitely.

[EaseMyTrip.com @EaseMyTrip]

@saurabhg4 Unfortunately, we will not be able to commit to any timeline as of now. We are only dependent on the airline for this and we will process the refund once it is processed by @GoFirstairways. We request your kind cooperation as of now. https://t.co/ul0bBLElyZ

[saurabh gupta @saurabhg4]

@EaseMyTrip @nishantpitti

What is timeline for refund .This is going endlessly? Not an acceptable behavior. Does it?

[EaseMyTrip.com @EaseMyTr1p]

@saurabhg4 Hello,we apologize for the inconvenience and such an experience with us. We would like to look at the problem raised further. Kindly follow back and DM your mobile number starting with the country code for us to reach out and assist.

[saurabh gupta @saurabhg4]

@EaseMyTrip @EaseMyTrip @nishantpitti
Over 4 months waiting and follow up is not acceptable. Does it? If you are working fully, there must be definite timeline and not an endless . What to believe and how?

[saurabh gupta @saurabhg4]

@EaseMyTrip @nishantpitti
Did you raise to NCLT as go first asking for same to refund and how long will it take. Its 4 months now of cancelled flight and no refund. How poor the service ? And how long need to follow up?

@DGCAIndia , @JM_Scindia , your intervention