The absolute worst customer service for a loyalty program. I was advised by my friends from their horrible Air India experiences, I should’ve listened.
@airindia please get your mess together.
And then they told me the they can’t give me the upgrade for which they deducted 48k points and that I’ll have to fly economy again. What’s the point of loyalty program is you can’t uphold your end of the bargain?
The fact that a regressive aunty making matches based on face reading is being watched by millions, is a sign that we need to assess what we’re entertained by.