@Groupon can someone help me please, I’ve not received my voucher, I checked out as a guest with an email with a spelling error, I’ve spent half an hour in circles on your website, how can I actually speak to someone?!
Imagine purchasing a £300 tracksuit only for it to fall apart at the seams after two wears & @HUGOBOSS gunwharf refuses to even acknowledge you as a customer - palms you off to customer service number who say they have to deal with it & the store staff refuse to speak to them
Do not under any circumstances purchase European breakdown cover through the @RAC_Care via @monzo absolutely horrendous from start to finish 3 months later and I’m still waiting for £2000 to be paid back to me
@waitrose This was your Locksheath store and it’s not the first time. The attitude especially of some senior members of staff is awful. We stick to the rule and make our purchase to qualify for the coffee but are regularly shouted at accused of stealing and being told of the money lost!
Staff at @waitrose making their regular customers feel like shoplifters very embarrassing and unnecessary, if you don’t want to give away a free coffee with purchase in store maybe take the machine away, at this rate you will have no customers left! #terribleservice
@ScottishPower@SP_EnergyPeople@ofgem non existent customer service, impossible to make contact with & refusing to load a complaint - absolutely had enough - 48 hours later still no reply - no phone contact available 🤯 #EnergyCrisis
@McDonalds@McDonaldsUK your hedge end branch needs shutting down for staff customer service training - an hour to get food….fast food? Obnoxious staff with no name badges but more excuses than apologies
@JDOfficial ordered on 14/12 nothing on website for Christmas orders, order not dispatched, I need the goods or a refund before Christmas, you don’t answer the phone or live chat!
@JDOfficial I ordered in 14/12, no mention on your website of Christmas delivery, order still not dispatched or confirmed, I need these items before Christmas or a refund before Christmas, I cannot wait to receive and refund, you don’t answer the phone or live chat? #poorservice
@virginmedia Known faults in the area or not this type of service is not sustainable and certainly should not be charged for. Please provide an email address so that I can send a formal complaint. I do not have the time or patience to sit on hold for 90 minutes to be cut off.
Another day another @virginmedia dream, internet failed again. Out of 7 days I have had internet for 4, and now face 3 days unpaid from work. Calling you is impossible which is hilarious for a communications company. @Ofcom something has to be done about this ASAP @richardbranson
@KatieDouglas93@virginmedia They don’t care, honestly I can’t go to the office because I am high risk. I can’t work from home because my internet is less reliable than 1998 dial up, it’s ok @virginmedia@richardbranson I haven’t got bills to pay
@virginmedia No I haven’t spoken to you, I was on hold for 90 minutes and then the line went dead. Today, further problems, two days from work unpaid because you cannot provide a stable service.