@marcuslemonis@PhantomBlack699@BedBathBeyond That company being Buy Buy Baby. Your company bought Buy Buy Baby. I was holding those gift cards when your company took over BuyBuyBaby. Now you're saying the gift cards are no good. I am not missing anything here. The reason I got the cards still doesn't matter.
@marcuslemonis@AngelaBelcamino@BedBathBeyond Interesting "act of kindness" here. But how about that $450 BuyBuyBaby gift card that you won't honor after your company bought BuyBuyBaby? Seems like a shady business practice to screw over customers privately and at the same time give publicly. U know how to build ur brand.
@marcuslemonis@PhantomBlack699@BedBathBeyond I also don't understand why the reason we got the gift cards would matter here. But yes, we got the gift cards after meeting the required spend amount, as per the rules of the promotion that was going on. Which was the reason we even bought the stuff there in the 1st place.
@marcuslemonis@PhantomBlack699@BedBathBeyond Your good will gesture was 50% of my gift cards and still not enough to cover the car seat. You ALSO said on our call that the previous owner was supposed to honor the outstanding gift cards "as part of your deal". Why tell me that but then not follow up with the former owner?
@CitiZenSleuthX@marcuslemonis@BedBathBeyond if customers matter then they would honor the many BuyBuyBaby gift cards that were held by parents when the acquisition took place. It is not right that so many people just lost their money for baby essentials.
@daniel_dinoia@marcuslemonis@BedBathBeyond@daniel_dinoia
if customers matter then they would honor the many BuyBuyBaby gift cards that were held by parents when the acquisition took place. It is not right that so many people just lost their money for baby essentials.
@marcuslemonis@BedBathBeyond@marcuslemonis@BedBathBeyond
if customers matter then you guys will do the right thing & honor the many BuyBuyBaby gift cards that were held by parents when your acquisition took place. I need to buy a car seat for my 1 yr old & am told that my $450 in gift cards are worthless.
@credencefund@marcuslemonis@BedBathBeyond@marcuslemonis@BedBathBeyond
if customers matter then you guys will do the right thing & honor the many BuyBuyBaby gift cards that were held by parents when your acquisition took place. I need to buy a car seat for my 1 yr old & am told that my $450 in gift cards are worthless.
@PhantomBlack699@marcuslemonis@BedBathBeyond@marcuslemonis@BedBathBeyond
if customers matter then you guys will do the right thing & honor the many BuyBuyBaby gift cards that were held by parents when your acquisition took place. I need to buy a car seat for my 1 yr old & am told that my $450 in gift cards are worthless.
@marcuslemonis@BedBathBeyond@marcuslemonis@BedBathBeyond if customers matter then you guys will do the right thing & honor the many BuyBuyBaby gift cards that were held by parents when your acquisition took place. I need to buy a car seat for my 1 yr old & am told that my $450 in gift cards are worthless.
@jdsportsus I bought something on ur site that said "free shipping" then I was charged shipping. I tried to chat online but I get a message saying the live chat is open from 2 - 6pm Est even though it is during that time that I reached out. Also, on hold on phone for about an hr!
@jdsportsus I added something to my cart on your website, and something popped up that said "you qualified for free shipping" because the order was over $75. Then when I placed the order, I was charged $10 for shipping.