@AerLingus You lost our bags over a month and a half ago. Agent told us to buy supplies, keep receipts and submit with form to a black hole. No one answers phone, email, or messenger. Where is my reimbursement?
Hey @AerLingus ! Every single one of my flights was delayed this past week, I had a seat with a broken entertainment screen TWICE, I wasn’t allowed to choose my seat despite paying for it, AND YOU LOST MY LUGGAGE SUNDAY AND STILL DONT KNOW WHERE IT IS!!! I want answers!
By some miracle, one of my bags found it’s way home today. @AerLingus what do you plan to do to compensate me for the emotional injury and loss of professional time visited upon me by my your incompetence?
Just provided @AerLingus with two case numbers—which they generated—for my two lost bags (lost on two separate flights). And they said they need a different number. FIGURE IT OUT. IT’S YOUR SYSTEM AND RESPONSIBILITY. #idiots