Becci Youlden SCH

Head of Customer Experience at Solihull Community Housing. All views are my own.

[SCH Engagement @EngagementSch]

Today, our SCHape residents panel met to revisit their key roles and responsibilities and plan out the next few months of work 👌🏻🙌🏻 #ResidentVoice #ShapingServices

[Becci Youlden SCH @SchBecci]

@MandiHolt13 We really enjoyed it, glad you did!

[Becci Youlden SCH @SchBecci]

On our way to the Tpas Engaging Communities Conference. @AshfordSophie and I will be talking all things culture- looking forward to it! #TpasConf23 @Solihullhousing

[Becci Youlden SCH @SchBecci]

@ScottishPower so you bill me over £1000 more than you should, you ask me to email when I call, you respond to say you can’t deal with my enquiry by email and to access chat, which then says you’re too busy and try later. Later didn’t work either. Sort it out please! 😡

[Becci Youlden SCH @SchBecci]

Fantastic work @DoddGroup

[Becci Youlden SCH @SchBecci]

What an amazing day! Brilliantly engaged residents, setting priorities for the next 12 months and discussing some really fundamental issues. Massive thanks to @MMhill70 @tpasengland for delivering such a great keynote speech and #TeamSCH for being awesome as always

[Refugee Council 🧡 @refugeecouncil]

No-one who arrives on our shores having fled war, persecution or violence should be treated like a criminal.

[Becci Youlden SCH @SchBecci]

Such an amazing morning- phenomenal effort from #teamSCH and our brilliant local community groups and organisations

[Becci Youlden SCH @SchBecci]

@loveholidays why oh why have you removed every ounce of decent human contact and turned into a live chat, scripted nightmare? #computersaysno

[Chelmsley Wood Police @ChelmsleyWMP]

Partnership working for ASB awareness week. We've been out & about with Solihull Community Housing, conducting checks in & around Tower Blocks. @SHPartnerships @EngagementSch @Solihullhousing

[Becci Youlden SCH @SchBecci]

Great start to our programme of pop-ups to start the process of co-designing building safety agreements with residents in our 37 high rise blocks #BuildingSafety #EveryonesBusiness @FionaHughes_SCH @AshfordSophie

[SCH Engagement @EngagementSch]

We loved seeing you all at our Building Safety pop ups at Selwyn House and Somerville House 😁 Tomorrow we will be at Downing House and Redwood House, come along and say hello! We have lots of useful information for you and some free goodies! #BuildingSafety #EveryonesBusiness

[Becci Youlden SCH @SchBecci]

@TpasJenny @tpasengland @TPASGill @EmmaGilpin1 @MMhill70 @RaeWatson_ Where are you based and we’ll come and say hello!

[Becci Youlden SCH @SchBecci]

Learning lots and connecting with some fantastic organisations at conference today #Housing2022 @FionaHughes_SCH @AshfordSophie @Solihullhousing @EngagementSch

[Becci Youlden SCH @SchBecci]

Very excited to be Manchester bound for @_HousingHeroes tonight! Good luck to Emma and Stuart who are up for outstanding achievement by apprentices and inspirational colleague of the year. #proudboss @Solihullhousing @AshfordSophie @FionaHughes_SCH

[Becci Youlden SCH @SchBecci]

Such a great day! @AshfordSophie @EngagementSch @FionaHughes_SCH

[Louise Holt @BarnsleyLouise]

So good to be at our in person @tpasengland regional meeting today. Been a long time coming !! Big thanks to @Solihullhousing for being such fab hosts and for sharing their excellent practice on engagement and building safety😊

[Becci Youlden SCH @SchBecci]

Great session!

[Fiona Hughes @FionaHughes_SCH]

Fantastic to be working with our great team on our plan to keep our residents safe under the new Building Safety Act

[Austin Rodriguez @ARodGwez]

Solihull Council has now published a web page providing information and advice about you can help the crisis in Ukraine, including how and where to provide practical help and donations - https://t.co/oNhvxfA7QW

[Becci Youlden SCH @SchBecci]

Only blooming won! Most innovative approach to engagement -so proud of my team 😍#HousingDigitalAwards

[Becci Youlden SCH @SchBecci]

Having all the fun at #housingdigitalawards #teamSCH

[Ruth Tennant @TennantRuth]

Solihull's rates the highest in the region and are set to go over 1,000 per 100,000k very soon.

Please plan what you do & who you see very carefully.

Test before you go.

Plenty of space at vaccination sites so don't delay!
@SolihullCouncil @SolihullUpdates @NHSBSolCCG