@virginmedia An issue has already been identified your end and our case was passed on to IT. We never got a call back. I cannot keep taking time off work due to your appalling service. Please send an engineer round or get someone to call my husband back, as promised.
Working from home has become almost impossible (even had to take leave) thanks to @virginmedia Connection keeps dropping (was told we had 8 disconnects in 45 mins) Have called them twice, they have admitted a problem their end but no solution and no follow up, as promised. Awful.
@virginmedia Only option I ever get is to do a hub reset. Sometimes done by yourselves, others I have done a manual reset here. Nothing works. Right now it’s saying no issues because I turned it off and on and currently have service. This will last for however long before dropping again.
@virginmedia No outages. This has been ongoing for weeks. I’ve checked many times, always says there is a problem with the hub (which has been reset multiple times). We were awaiting a call from the IT department but have heard nothing.
@blinds2go Hi Bethany,
My husband has been emailing back and forth with your company, who did offer us a single 240 rail instead, however you have now rescinded that offer due to “needing more proof.”
Hi @blinds2go — surely my “privacy sheers” are supposed to meet in the middle? Nowhere when placing the order did it mention or show the massive gap I’d have if it was supplied on 2 rails. And now I’m being told I can’t replace for 1 rail unless I pay… are you serious?
Hi @DwrCymru our water in central Bridgend is smelling very strongly of chlorine over the past couple of days. Is this something that can be looked at, please? Thanks.
@hermesparcels
No, delivery has NOT been attempted. Been sitting here waiting for this birthday gift FOR TODAY (the reason I used next day delivery) and now thanks to you I won’t be able to gift it.