@AskAmex why is your fraud detection so terrible?
Malicious actor gained access to my account, new device, new IP login, links amex send (never used Amex send before) to a PayPal account which isn't mine, charged 2000 then delinks PayPal account
Amex thinks its legit
@PetFirst 4 years insured with petFirst, just lost my dog to cancer and my claim under the policies Pet Death was just denied. You have just lost all my business, heading to @GoHealthyPaws#poorservice#CustomerExperience