@SwiggyCares@SwiggyCares Aprciate your timely response. I wud apriciate it more if I wasn't draggd to SM for that.I hope ths experience leads to meaningful lerning n going forward,customers are treated with dignity, empathy, and accountability, not merely as datasets or transactional clients
Swiggy’s conduct in Order #237643145611530 is completely unacceptable. Order placed at 5:29 PM for a family function. One part of the split order was delivered, the remaining order never arrived even after hours of waiting late into the night. #Swiggy#ConsumerRights#CustomerExp
@SwiggyCares The order was not delivered, the cancellation was forced due to prolonged delay and lack of response, & despite repeated followups, the issue remains unresolved. You are once again requested to process the refund/reversal immediately and confirm the same without any further delay
@SwiggyCares Four hours have passed, yet no substantive redressal has been received from Swiggy’s end. This continued inaction only reinforces the concern that Swiggy is holding customers’ money without any effective accountability mechanism.
@SwiggyCares I will wait for your response. Given that I am an old customer and always provided services, this was destressing and complete voilation of customer-Serviceprovider relationship.
Most shocking part? Swiggy’s own email clearly states:
“Your Swiggy order is cancelled because your order was running late.”Despite admitting the delay from their side, Swiggy is still refusing to refund the amount / reverse cancellation charges.@Swiggy#ConsumerRights
If the platform itself acknowledges failure in delivery due to excessive delay, how can the customer be penalised for it?This is unfair trade practice and clear deficiency in service.Consumers should not be forced to pay for operational failures of delivery platforms.
No response from delivery partner,no meaningful customer support, no resolution on the app.Finaly,at around 9:30PM, the order stood canceled because there ws no prctical reason to kp waiting indefinitely.Consumers shld nt be forced to pay fr operational failure of delivery pltfrm
@EldecoGroup Eldeco County @Kanpur is the worst place to live with kids. Any time a kid or aged residents can be attacked or chased by a stray dog or worst the dog lover. Both my kids bitten by dogs but the management is still not listening.Morning walks r full of dogshits #Dogpoop#Dogcounty
Furthermore, on February 28 and March 1, researchers and experts from around the world researching Number Theory will gather at @IITKanpur for various sessions in International Meet on Number Theory.