Biolite has finally reached back out to me and is going to be providing an additional discount through a partial refund due to the issues on the unit. I am 100% OK with that and look forward to using the product in the future.
@biolitestove I have been told by customer support that the following pictures show acceptable levels of defect in a just received brand-new product. That does not seem accurate. Can I please get some assistance with either a partial refund or swap? Zendesk number 62462
@AmazonHelp I did not purchase the product from Amazon. I know that you are a retailer of the Biolite Firepit+, and I wanted to know what your customer service response would be if there were a manufacturing defect on a brand-new purchased product.
Whaaaaaaaaa?!?! @jillianfisherdotnet @garbage_party in collab with @chrome_industries this is a kickass moment. I know you!! :) congrats #famous#success#congratulations https://t.co/PKnDWZ79SY
@AdventHealth@AdventHealthCFL please tell me how when I go to urgent care and ask for cash price I pay what they tell me, and then I still receive another bill for over $100. Urgent care that costs $500? That’s a bit ridiculous. WWJD
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