Scotmid Co-operative

Scotmid has served Scottish communities fresh & locally sourced products for over 160 years.

[Scotmid Co-operative @Scotmid]

@julieNL69 @PostOffice Hi Julie, we're sorry to hear about this. We have forwarded your complaint on internally to be investigated.

[Scotmid Co-operative @Scotmid]

@sparkinmk Hi Mike, thank you for making us aware of your experience and feedback. We have forwarded this to our internal team to investigate. Thank you - Scotmid Customer Service Team

[Scotmid Co-operative @Scotmid]

@kmcavoy6 Hi Karen, thank you for your feedback. Our stores offer a range of products including multi-packs, share bags, single packs and grab bags. We will pass your feedback along to our internal team. Thank you ☺

[Scotmid Co-operative @Scotmid]

@JackNevin6 @ScotmidKitchen Hi Jack, thank you for making us aware of this. This has been forwarded to our Food To Go team to investigate. Thank you.

[Scotmid Co-operative @Scotmid]

@AaronGameMaker Hi Aaron, we have forwarded your feedback to our internal teams. Thank you and we apologise for the inconvenience caused.

[Scotmid Co-operative @Scotmid]

@nesquickfinnie Hi Louise, thank you for making us aware of this. Can you please confirm which store you bought these from?

Please be assured we take matters like this extremely seriously and we will forward this to our internal team. Please accept our deepest apologies.

[Scotmid Co-operative @Scotmid]

@Lizzy_the_D Hi Lizzy, we're sorry to hear about this. We've passed your feedback to the store and Regional Business Manager. Thank you and we apologise for the inconvenience caused.

[Scotmid Co-operative @Scotmid]

@jenwren1408 Hi Jenny, we've send you a DM. Thank you - Scotmid Customer Service Team

[Scotmid Co-operative @Scotmid]

@ol14mb Hi, This falls far below our standards, and our team will be investigating to ensure it doesn’t happen again. If you can please DM us with the name of the store & date purchases so we can forward on.

Apologies again, and thank you for bringing this to our attention.

[Scotmid Co-operative @Scotmid]

@snappy_uk Hi there, we're sorry to hear about this. Our team has sent you a direct message to find out more. Thank you - Scotmid Customer Service Team

[Scotmid Co-operative @Scotmid]

@RealMacKaySTV @magsgrady7 Our doors always open John! 👀🎤

[Scotmid Co-operative @Scotmid]

@MrsVDestroyer Hi there, we're sorry to hear about your recent experience in our Crookston store. We have passed this onto our internal team.

[Scotmid Co-operative @Scotmid]

@FionaBarton195 Hi Fiona, we're sorry to hear about this. We've sent you a direct message to discuss this further.

Thank you.

[Scotmid Co-operative @Scotmid]

@ayrshirebear Hi Jamie, our team have confirmed this was an error and it will be resolved. Thank you.

[Scotmid Co-operative @Scotmid]

@ayrshirebear Hi Jamie, we've passed this to our retail team to investigate. Thank you for making us aware ☺

[Scotmid Co-operative @Scotmid]

@sabele26 Please accept our sincerest apologies for the inconvenience you have faced due to the delayed delivery and the frustration caused. We have passed this onto our relevant teams to look into further.

[Scotmid Co-operative @Scotmid]

@sabele26 Hi Leslie, Scotmid is improving our online delivery via Snappy Shopper. To meet high demand, we’ve partnered with a national courier, reducing delivery times by up to 50% and ensuring 30-60 minute delivery. We’re committed to serving our communities and improving customers’ lives

[Scotmid Co-operative @Scotmid]

@TheBigYin85 Hi Ian, we are sorry to hear of your disappointment you have experience in one of our stores. We have forwarded your complaint to our Regional Business Manager to investigate. Thank you and we apologise for the inconvenience caused.

[Scotmid Co-operative @Scotmid]

@wullie74 @fiercebeer Yes! 🍻 Cheers to that

[Scotmid Co-operative @Scotmid]

@micha4768 Hi, thank you making us aware of this. We have forwarded this to our Regional Business Manager who will investigate the issue with the store.