Susan Cotter

Senior Program Manager/Analyst @madison_advisors

[Susan Cotter @scotter2161]

Lots of great activity at the opening of the Solutions Lounge #AIIM19

[Susan Cotter @scotter2161]

Thanks American Airlines for my additional expenses due to "weather"
https://t.co/tHPD4rgBxf

[Susan Cotter @scotter2161]

American Airlines' official reason for my cancelled flight = weather. The truth according to the flight team is the Boise Air Show.

[Madison Advisors @madison_advisor]

#CCM trendspotting: Read our new research brief "Utilization of Robotic Process Automation (RPA) for Inbound Mail" https://t.co/LKH3cC1P4m

[Madison Advisors @madison_advisor]

.@LilVPrinterMC of @gmc_net reviews the "3 E's" of #CX in this afternoon's #MARoundtable17 session on #CustomerJourneyMapping

[Madison Advisors @madison_advisor]

Join us this March to explore new #CCM trends that drive #CX through each step in the customer journey https://t.co/LHJ5qXhv3m

[Susan Cotter @scotter2161]

Don't want to miss this event! https://t.co/IX7wdIiXwC

[Madison Advisors @madison_advisor]

Don't miss our 2017 #CCM Executive Roundtable as we focus on new CCM trends that support #CX https://t.co/mGYXCm2e4h

[Madison Advisors @madison_advisor]

RT @Xplor_Int Secure your spot for #Xplor17. Registration is now open! https://t.co/CraRBzstUa #printing #publishing

[Madison Advisors @madison_advisor]

Connect with analysts, industry experts & attendees on #CX at our 2017 #CCM Executive Roundtable in Ft. Lauderdale https://t.co/PoYahxBcaB

[Madison Advisors @madison_advisor]

Attending #Xplor17? Mark your agenda to join Gina Ferrara for 2 sessions on inbound communications & #CCM https://t.co/Nw2wiHbbgb

[Madison Advisors @madison_advisor]

Join @WSLederer for "#CCM – Redefined & Driving #CX" in Dallas on 11/10 #XplorationTour https://t.co/g4S1kpRU2S #custexp

[Madison Advisors @madison_advisor]

What is #CCM Hosted Managed Services & how can it help relieve the burden on your IT dept? Find out in our report https://t.co/kOisvnUuFi

[Madison Advisors @madison_advisor]

Find our 2016 research overview on p. 7 RT @dps_magazine The July issue is now available! https://t.co/q2G8ghKpaO