@AndyCot29175880 Thanks for reaching out Andy. We're sorry to hear of the frustration which this matter is causing. If an emergency appointment is required, the supply to the property does need to be off before an engineer will attend. If you'd like to discuss this further or require support 1/2
@TheTruthBxxk Thanks for messaging. We take any comments of a nature like this extremely seriously and have to investigate this. Would you please engage with us privately to share where this interaction took place? We would ask for location details here but we want to protect your data and 1/2
@lizanelly1 Hi Liz, you can connect to us via DM by visiting our X page - @SP_EnergyPeople. There will be a DM options in the top right of that page. Thanks -Chris.
@lizanelly1 Hi Liz, thanks for reaching out to us and we are very keen to investigate this further for you to see why this happened. If you can send us a DM, we have agents available between 9am-5pm, Monday to Friday. Thanks -Chris.
Applications for adult trainee craftsperson apprenticeships are now OPEN!
Here’s the view from your future career.
Learn new skills, meet new people with new opportunities and contribute meaningfully towards our mission of NetZero here: https://t.co/DM01DNzD2h
@Marcus98324157 Hi there, Marcus. We appreciate you raising your dissatisfaction with services provided. We are keen to look into any concerns you have to support you with your account. If you do require any additional support, you can DM us via this page and we will be happy to help. Thanks 1/2
@televisiondavid Hi there, we appreciate you coming through to us regarding the meter issue and we regret to hear of any set backs you've experienced. In order to provide additional support, we may need to speak to the account holder directly first. Please DM us via our @SP_EnergyPeople page 1/2
Partnership powering the country🤝
@SPRenewables long standing partnership with @Tekmar has helped in the construction of offshore windfarms that are transforming the UK's energy industry.
@kensonice Hi , this is not the level of service we aim to provide our customers regarding complaints and we would really appreciate the opportunity to look into this further for you and investigate why this happened and how we can support you. Would you be able to DM us 1/2
@sc_wullie Hi there and thanks for coming through to us on social media. We are aware there was an issue and this has now been resolved and we regret to hear of any inconvenience caused. We are more than happy to support further with this where needed. Please send us a DM, we have 1/2
@ObAvies Hi there, thanks for reaching out to us and we are very keen to investigate this further for you to see why this happened. If you can send us a DM, we have agents available between 9am-5pm, Monday to Friday, we would be more than happy to help. Thanks -Chris.
Resilient in the face of climate change💪
This climate week, hear how we are strengthening our networks to prepare for adverse risks associated with climate change and planning ahead for the future of electricity.
Colleagues raised £14,325 in the fight against cancer🚴💙
That's the incredible total raised by our team who took on Tour de 4 this year. Proud to support the event for a second year, joining thousands of riders for a cause that touches so many lives.
🏆 Award-winning support. Award-winning inclusion.
We're celebrating a hat-trick of awards for our Connected Women network and the culture we're building together across our business.