Scottish Widows

Pensions | Life Insurance | Investments

Take a small step towards a bigger pension.

[Scottish Widows @ScottishWidows]

@marmadukejinks9 We’re aware some customers experienced issues earlier with our app/website – this has now been resolved. If you’re still having problems, please call Web Support on 0345 769 7888 (Mon–Fri, 9am–5pm). ^Jenny

[Scottish Widows @ScottishWidows]

@DonaldMacGreg12 This has now been resolved, and should be working as normal. We apologise for any inconvenience this may have caused. If you continue to experience any problems, please contact our Web Support team on 0345 769 7888 (Mon-Fri, 9am-5pm). ^Jenny

[Scottish Widows @ScottishWidows]

We're aware some customers are having issues with our app and website. We're really sorry about this. We're working hard to fix it and will let you know as soon as we're back to normal.

[Scottish Widows @ScottishWidows]

We're sorry the app and website have been down. They're now up and running. Thanks for bearing with us.

[Scottish Widows @ScottishWidows]

@DowdMark Hi Mark, we’re sorry to hear your husband has been experiencing difficulties. If you send us a DM with your husband’s name, DOB, and postcode, we’ll look into this for you. Please don’t include any policy numbers or PIN codes, as messages are stored at both ends. ^ Hannah.

[Scottish Widows @ScottishWidows]

@Machenzio Hi Alex, we’re limited in what we can assist with in the Social Media Team. The quickest way to get help with your query is to give us a call, you can find our contact numbers here:

https://t.co/WNEHXQB1io

Thanks, Hannah.

[Scottish Widows @ScottishWidows]

@mickmassey11 Hi, we’re sorry to hear you’re experiencing issues with our app. As a first step, please make sure you have the latest version installed. If the problem continues, you can contact our Web Support team on 0345 769 7888 (Monday to Friday, 9am–5pm). Thanks, Hannah.

[Scottish Widows @ScottishWidows]

If pensions make your mind go 🤯 We can help! Join our free pension webinar tonight from 6-7pm.

Sign up now – https://t.co/ccRSyrZEV7

Take a small step towards a bigger pension.

@PensionAttn @ThePLSA @MoneyHelperUK @PensionDay

[Scottish Widows @ScottishWidows]

@johughes67 We're sorry for the experience you've had. We're unable to discuss policy specific details on Social Media. However, if you DM us your name, Date of Birth & Postcode and we'll look into it. Please don't include policy numbers or PIN codes as chats are stored at both ends. ^Jenny

[Scottish Widows @ScottishWidows]

Our free pension webinar starts in 10 mins. Join us live from 6pm - https://t.co/wGsVRd2cNc

[Scottish Widows @ScottishWidows]

@mpollo11 Thank you for contacting Scottish Widows. We’re sorry to hear that you are having issues with our App. In the first instance, please contact our Web Support team on 0345 769 7888 (Mon-Fri, 9am-5pm) Thanks, Hannah.

[Scottish Widows @ScottishWidows]

@Altogether_ST We're unable to discuss policy specific details on Social Media. However, if you DM us your name, Date of Birth & Postcode and we'll look into it. Please don't include policy numbers or PIN codes as chats are stored at both ends. Thanks, Greig.

[Scottish Widows @ScottishWidows]

@Bekki_x we've checked with the team and they aren't aware of any issues with the value updating. Do you have the latest version of the App installed? Thanks, Jenny

[Scottish Widows @ScottishWidows]

@SonuAlamadi Hi Sonu, we're unable to discuss policy specific details on Social Media. However, if you DM us your name, Date of Birth & Postcode we'll look into it. Please don't include policy numbers or PIN codes as chats are stored at both ends. Regards, Hannah.

[Scottish Widows @ScottishWidows]

@Quib The quickest way to get help with your query is to call us. You can find our telephone numbers here:

https://t.co/lb3R13BxyY

Alternatively, you may be able to submit your query via our general enquiry form:

https://t.co/DRHYBHGH9U

^ Hannah.

[Scottish Widows @ScottishWidows]

@SOAMER We previously offered our help and invited you to send us a DM, but we haven’t received a response yet. If you’d like us to look into this, please send us a DM. Thanks, Jenny

[Scottish Widows @ScottishWidows]

@gailbarbie1 We can't discuss policy details on Social Media. However, if you DM us your name, Date of Birth & Postcode we'll look into it. Don't include policy numbers or PINs as chats are stored at both ends. In the meantime you can raise a complaint here https://t.co/X0bAKWMQom ^Jenny

[Scottish Widows @ScottishWidows]

@thomas_quinlan We’re sorry the app isn’t available for you at the moment. You can see your pension details on our website or find out more by calling us. More information is available at: https://t.co/HKL898G7DQ Thanks, Greig.

[Scottish Widows @ScottishWidows]

@DavidWi47805660 We're unable to discuss policy specific details on Social Media. However, DM us your Name, Date of Birth & Postcode. Please can you give us a brief outline of what issues you facing. Don't include policy numbers or PIN codes as chats are stored at both ends. Thanks, Greig.

[Scottish Widows @ScottishWidows]

@TCM0512 We’re sorry to see you are having issues with our website. In the first instance, please contact our Web Support team on 0345 769 7888 (Mon-Fri, 9am-5pm) Thanks, Greig.