@Haris3s Batch 4 claims are not yet enabled on the dashboard; activation will be announced soon. Please ensure your account is verified and up to date. For further assistance or updates, kindly reach out to me anytime.
@Vulcanosi We understand your concern regarding claim access. Please ensure your wallet is correctly synced and credentials are valid. If the issue persists, kindly reach out to us with your purchase details so we can assist further.
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@RajShah03817041 Batch 4 claims may not appear due to vesting status or pending distribution. Please confirm transaction success and token contract details, and reach out to me for further assistance.
@AbdoHmzawi19759 Delays may occur due to vesting schedules, network confirmation times, or pending claim processing. Please verify your transaction status and reach out to me for further assistance.
@Nykodo03 “Transaction Failed” status may result from insufficient gas, network congestion, or incorrect contract interaction. Please retry with proper settings and reach out to me for assistance.
@MPecenio91810 Staking rewards via MetaMask depend on contract terms—claiming does not reset prior rewards, but new stakes may have separate tracking. Please review details and reach out to me for guidance.
@AGalteri We regret the issue with the support page. Please try clearing cache or using another browser. If the problem persists, reach out to me directly and I will assist you further.
@AGalteri The dashboard may reflect total allocation, while the claim contract shows only unlocked/vested tokens. Please review vesting terms and reach out to me for further clarification.
@damechu12 We understand your concern regarding your recent claim not reflecting in Trust Wallet. Please verify your transaction status and network, and reach out to me for further assistance.
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@GotardiD42975 We’re aware of staking claim issues affecting rewards and locked balances. Our team is investigating urgently. Please share your wallet address and TX details. Reach out to us for updates and support.
@Nykodo03 We regret the failed transaction. Please verify network, wallet balance, and gas fees. If issue persists, reach out to us with your transaction ID so we can assist you promptly.
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@Nykodo03 We’re aware some users face claim issues for batches 1 & 2 after wallet migration. Our team is investigating. Ensure correct network and wallet linkage. Updates soon. Please reach out to me so we can assist directly.
@Danny446055 We acknowledge your question. Final Sale tokens follow the vesting schedule; release occurs after earlier batches are distributed. Batch 5 is pending per roadmap. Updates will be shared soon. Please reach out to me for further assistance.
@KevinMdev We understand your concern regarding locked status and missing receipt. Our team is reviewing your transaction. Please allow some time for verification. If the issue persists, reach out to me directly so we can assist you further.
@Tabascos42 Wallet mismatch can occur if multiple addresses derive from the same recovery phrase or if a different network/app was used. Please verify address used for claim vs login. reach out to me for assistance.
@mariovsrosa We are aware of Smart Wallets display issues causing balance discrepancies due to syncing delays. Your funds are safe. Please refresh or reconnect wallet. reach out to me for assistance.
@AbdoHmzawi19759 Your balance may appear missing due to network sync delay, wrong wallet address/network, or cache issues. Please refresh, reconnect wallet, and verify correct address. reach out to me for assistance.