Our users' privacy is important to us.
If you have a request involving personal data like Copyright, account access, payments, violations, or legal issues, please go to our Help Center https://t.co/HsRf9RCckc and get in touch with us from there.
Thanks for understanding π§‘
@Woblutart It looks like we have no record of that ticket, seems to have been removed, as it was created more than 5 years ago. We have your new ticket and one of the team will be in touch as soon as we can. Thanks your patience.
@Woblutart Hey there, we can see your ticket received today, so we'll get to it soon. Appreciate your patience. Also, can you share your ticket number that was 7 weeks unanswered?
@dsfaflaskfo0je Due to security reasons, we're unable to discuss account access here. We can see that the request has been addressed, feel free to follow up via email for any further questions. Thanks
@noderpsgivenO_o Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A
@PerpetualOak808 Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A
@UsefulSh1t Hey, we can see we have recently followed up with some information on clarifying the issues mentioned, however we never received any follow-up reply. We've reopened a ticket for you, so let's follow up there. Hope to get this sorted for you as soon as we can. Thanks
@changemyligdtm Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A
@slpshd Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A
@tintinobam Hey, you can find our chat widget in our Help Centre https://t.co/uAg9H8ydIz, where you can start a chat with our bot Otto, who can help with more info or create a ticket. Please share the ticket number here. Thanks!
Missing Likes on iOS? We hear you, and a fix is on the way! π οΈ
Our latest iOS update drops this Monday, May 25th, to resolve the issue. Turn on automatic app updates so you get it the second it lands.
Sorry for the hassle, and thank you for your patience!
@noderpsgivenO_o Hey there! Please, go to our Help Center and click on the bubble in the bottom right corner to initiate a conversation with Otto, our Support Robot - he should be able to help you and create a ticket if you want to do so. Thanks /A
@MarlayMusicc Thanks for reaching out, your ticket is assigned to one of the team and as soon as we have some updates, we'll respond as soon as we can. Appreciate your patience. Thanks
@tintinobam Hey, sorry to hear about the 403 error. Could you please let us know what app version you are currently running? You can find it in your settings > troubleshooting menu. Thanks
@pistolphysics@SoundCloud Hey, sorry to hear about that. We suggest checking your connected inbox for any notifications from us, as there may have been some imposed restrictions in place based on a variety of reasons. Heres a link: https://t.co/sH18HgZBFP, feel free to share your ticket here