Sr DME Malda

[Sr DME Malda @sdmemldt]

@chouhanrj23 @IRCTCofficial @irctcnorthzone Action taken:- Complaint attended promptly by OBHS staff. Cleaning and spraying carried out en route.●Problem noted for follow‑up action.●Proper pest control ensured during Primary Maintenance on arrival.●Penalty shall be imposed on the contractor/firm for this service lapse

[Sr DME Malda @sdmemldt]

@amit20501 @RailwaySeva After receipt of the complaint, the linen staff offered another linen packet to the passenger. However, the passenger satisfied after getting another packet.

[Sr DME Malda @sdmemldt]

@abhijeet86lkr @RailMinIndia @RailMadad @IRCTCofficial The coach attendant attended the coach, took the pillow from the non-reserved passenger and provided it to the reserved passenger.

[Sr DME Malda @sdmemldt]

@kunalpriyr @drmmalda @IRCTCofficial @RailwaySeva @RailMadad OBHS staff attended the coach and found that the window had jammed due to excessive force. The window was fixed, and it is now opening and closing properly. ● Up on arrival of the train in the yard for maintenance , each and every window will be thoroughly checked.

[Sr DME Malda @sdmemldt]

@mdjazibjaved @IRCTCofficial @RailwaySeva Action taken:- Complaint attended promptly by OBHS staff. Cleaning and spraying carried out en route.Problem noted for follow‑up action.Proper pest control ensured during Primary Maintenance on arrival. ● Penalty shall be imposed on the contractor/firm for this service lapse

[DRM Malda @drmmalda]

Lady Train Manager shares her experience of ensuring safe and smooth train operations, expressing pride in serving Indian Railways on International Women's Day.
#InternationalWomensDay #IWD2026 #WomenInRailways #EasternRailway #MaldaDivision #IndianRailways

[Sr DME Malda @sdmemldt]

@ShahidEqbal18 @RailMinIndia @drmmalda @RailwaySeva Dear passenger, sorry for the inconvenience caused to you. After receiving a complaint, the onboard OBHS staff available in the reserved coach attended to the complaint and floor is temporarily fixed and proper rectify will be done after arrival at Bhagalpur maintenance depot.

[Sr DME Malda @sdmemldt]

@Rohitsingh2272 @RailwaySeva @RailMinIndia @Central_Railway Dear passenger, sorry for the inconvenience caused to you. After receiving complaint, the onboard OBHS staff available in the reserved coach attended to the complaint and provide the liquid soap and steel mug however There is no provision for supplying liquid soap in GS coach.

[Sr DME Malda @sdmemldt]

@KumarSantu5555 @AshwiniVaishnaw @RailMinIndia @RailwaySeva @drmdnr As per DDU/CCNL remarks noted their Sir complaint is noted and informed to concerned and will be attended on arrival at Gaya and also inform to primary maintenance depo

[Sr DME Malda @sdmemldt]

@abhiraj1811 @RailwaySeva The inconvenience caused is deeply regretted. you are travel in train no 12336 B2/ 57 and 21. your complaint attended by linen staff also they were counseled by concern supervisor. we make sure about never face such type of problem ahead. Thank you.

[Sr DME Malda @sdmemldt]

@CreativePraveen @RailMinIndia @PMOIndia @AshwiniVaishnaw The inconvenience caused is deeply regretted. Thanks for bringing the issue. Your complaint has been registered with us. This train arrived at MLDT and train is under maintenance. the matter has been informed to maintenance staff for proper rectification of your complaint.

[Sr DME Malda @sdmemldt]

@jharkiawaz @PrashantKishor @Samdish @RailwaySeva @RailMinIndia Dear passenger, sorry for the inconvenience. Your Complaint temporary attended by TXR/BSB. We have noted the problem and information regarding the issue has been given to the maintenance depot. This will help us to serve our esteemed passengers in a better and efficient manner.

[Sr DME Malda @sdmemldt]

@FaizurR24169042 @RailMinIndia @RailwaySeva @WesternRly @Central_Railway Dear Sir, the problem faced by you is deeply regretted. Your complaint has been given to concerned staff and attended at arrival of train at KSRA station. temporary rectify. Also informed to Primary depot for Maintenance. We appreciate your patience thank you.

[Sr DME Malda @sdmemldt]

@bkumar1242 @RailwaySeva @RailMinIndia @AshwiniVaishnaw Sorry for this inconvenience. your complaint register with us and informed to maintenance depot JMP. it will be rectified during primary maintenance.

[Sr DME Malda @sdmemldt]

@Vikas36005313 @RailMinIndia @RailwayNorthern Dear passenger sorry for the inconvenience. During primary maintenance all window glasses in the coach were properly fitted. It may be due to heavy rush in the sleeper class, passengers using the toilet damaged the upper window hopper. OBHS staff temporarily covered with rexine.

[Sr DME Malda @sdmemldt]

@MohdCha96533827 @AshwiniVaishnaw @IRCTCofficial @RailwaySeva Dear passenger, sorry for the inconvenience caused to you. Your Complaint attended by OBHS Staff. Thanks for bringing the issue to our notice. This will help us to serve our esteemed passengers in a better and more efficient manner. We wish you a safe, and comfortable journey.

[Sr DME Malda @sdmemldt]

@saurabh28626317 @RailMinIndia @AshwiniVaishnaw @RailwaySeva SORRY FOR INCONVENIENCED YOUR
COMPLAINT IS NOTED AND ATTENDED BY OBHS STAFF AND RECTIFY .AND ALSO INFORM TO MAINTENECED DEPOT FOR PROPER ACTION.

[Sr DME Malda @sdmemldt]

@ToAnjuDevi @RailMadad @RailwaySeva @railcomplaint @EasternRailway The inconvenience caused is deeply regretted. Thank you for bringing the issue to our notice. Your complaint has been registered with us. The matter has been informed to On-board staff for attend of your complaint.

[Sr DME Malda @sdmemldt]

@im_Abhagat18 @RailMinIndia @IRCTCofficial @RailwaySeva Dear passenger sorry for the inconvenience caused to you and deeply regretted. The complaint is about maintenance issue and it has been informed to RNC to attend and temporary rectified and proper rectification will be at primary depot.

[Sr DME Malda @sdmemldt]

@akashgovind2 @AshwiniVaishnaw Dear Sir Thanks for bring this sensitive issue to us. we have counselled all supervisor along with staff and given proper instruction to close properly all the valve when not in use.