Hey @JioCare, paying for a service means expecting it to work. I’ve had total disruption for 72 hours, constant fake resolution notifications, and an automated support loop that blocks human contact. I expect an immediate fix and a heavily revised bill for this past week of chaos
@JioCare@JioCare Honestly, I don't even care anymore. I’ve switched providers and the service is actually good. If you want your boxes back, issue my refund and come get them, otherwise they are going in the trash. 10 days of waiting was more than enough. You do you.
@JioCare@JioCare Honestly, I don't even care anymore. I have switched providers and the service is actually good. If you want your boxes and setup back, issue my refund and come get them, otherwise they are going in the trash. 10 days of waiting was more than enough. You do you! 👍🏻
@JioCare Here! Proof. Issue is still not fixed. Even after it is fixed. I need to know what is the compensation for all the days that the network has not worked. Until then the issue is not resolved! Hope you all can understand english. @JioCare@reliancejio@TRAI
@JioCare It has not been solved! I am still not able to access internet. Who is this team. Let me have a conversation with them. Until today I have not received a single call from Jio regarding this issue. I am still facing the issue! @JioCare
@JioCare Both SR's have been closed without resolution. What dhould I do now. Please suggest @JioCare. There is abdolutely nothing being done from your end. All updates are generic and automated. Refund my prepaid amount and I will switch to a better network! That is the only solution!
@JioCare Please connect me with a technician atleast! Its clearly a technician issue... How many more days do we need to struggle due to no response from your end. Service request is raised but what action is being taken?
@JioCare Issue not solved. There is no technician assigned to resolve the issue. I cannot see the old SR SR00002MDF34 on the app! I have raised a new SR SRO0002MEBNQ again! Need resolution on priority and revised billing! I need a proper response over email! @reliancejio@JioCare@TRAI
@JioCare I have shared the details, no resonse over emails. All I receive are automated emails! Fed up with jio. Below is just the glimpse of what is happening from a week! SR00002MDF34 @TRAI@JioCare@reliancejio