@[email protected]

I'm not here any more. You can figure out why. My tweets are still available for historical and accountability reasons.

[@[email protected] @se_davidobrien]

Given the current nonsense taking place under this platform’s new megalomaniac ownership, I can’t justify continuing to have anything to do with it.

I’ll be at @[email protected] if you’re interested. At least for now.

[@[email protected] @se_davidobrien]

@loulovespixels It was a great session.

[@[email protected] @se_davidobrien]

Ran a retrospective today.

My first proper post #Covid #ServiceDesign work.

The workshop went well, some really great insights, and I felt really energised at the time.

I am absolutely wiped out now though.

Gonna be a long shift I guess.

[@[email protected] @se_davidobrien]

@loulovespixels Ah, thank you Louise. Lots learned.

[@[email protected] @se_davidobrien]

This is ... of interest.

[Scottish Enterprise News @ScotEntNews]

"The aim of FBS is clear: to allow businesses access public sector business support as easily as possible" - @scotent's Head of Business Support Partnership, Elaine Morrison following the announcement of @WEScotland as the website's 100th partner: https://t.co/pB5no00CXY

[@[email protected] @se_davidobrien]

Best avoided.

[@[email protected] @se_davidobrien]

So, after dodging it for almost 3 years, I finally caught Covid.

Or, maybe, Covid caught me, is a better way of putting it.

Either way, it was a good working definition of the opposite of a barrel of laughs.

[@[email protected] @se_davidobrien]

@leeloowrites I've used one of those big TV-sized Surfaces in the past. They were a passable, albeit extraordinarily expensive option.

But not, I think, quite what you have in mind here.

[@[email protected] @se_davidobrien]

I don't care how #inclusive your research and design processes are.

You can never anticipate the entire spectrum of human experience of your service. People will have needs that you cannot imagine.

[@[email protected] @se_davidobrien]

Refusing to talk to your customers is the opposite of #ServiceDesign

It's a sort of Disservice Design. It's also a really good way to ensure your business goes down the tubes real quick.

Sometimes, people just want to talk to a person. Always make that possible.

[Maxim Leyzerovich @round]

who needs service design anyway

[@[email protected] @se_davidobrien]

This is indeed big news.

[Ricky Mondello @rmondello]

🔑 Huge news! Google’s announced that passkeys are available in Google Chrome 108. So we have iOS, iPadOS, macOS, Safari, and Chrome with support.

If you’re responsible for a website or app, or its authentication story, it’s time to look at passkeys. https://t.co/bZhUp4cZdx

[we're done here @monkchips]

according to @awscloud CEO @aselipsky he recently visited Japan and in meetings with CEOs and CIOs around 75% of them asked AWS about its sustainability plans, in terms of alignment of strategy and beliefs. the agenda is becoming more pressing. #reinvent

[@[email protected] @se_davidobrien]

I think I’ve decided I’m quitting twitter.

A decision made surprisingly easy by a surprisingly useless idiot.

link in bio, you’ll find me elsewhere. I’ll keep this account open till Christmas.

adieu

[@[email protected] @se_davidobrien]

This is how to ends.

[@[email protected] @se_davidobrien]

(PS everyone gets an edit button for free. Could have used one on the first tweet in this thread …)

[@[email protected] @se_davidobrien]

If you’re considering abandoning twitter - and who isn’t - this service makes it easy to find folks once you’ve created an an account on a Mastodon instance.

https://t.co/Zatz284CJx

[@[email protected] @se_davidobrien]

Apologies to anyone of a nervous disposition, I hadn’t realised the og:image was an ear-winged elephant farting fire.

[@[email protected] @se_davidobrien]

Mmm, Microsoft managed OK with DOS.

God, am I that old?

[Jared Spool @jmspool]

It’s hard to monetize a command line interface.