sea2sage

[sea2sage @sea2sage]

@CentralORFire Thank you to the fire crews and @CentralORFire for keeping us updated!

[sea2sage @sea2sage]

@instagram @mosseri please give people resources and resolution for their mistakenly deleted or disabled accounts. People are losing business, revenue, and their memories. How are we to trust your platform when we hear nothing back around your error? Take care of your users please!

[sea2sage @sea2sage]

@mosseri @instagram Hey @mosseri and @instagram please address the issues around people’s accounts being suspended or disabled for no reason. Day 10 of not being able to log into my account since your 10/31 outage. My dog has just been diagnosed with cancer & I want my photos & memories back 🙏🏼

[sea2sage @sea2sage]

@BenNJBriscoe @jo_smith @instagramdownnn @InstagramComms @instagram @Meta No, nothing yet. The Facebook page which was created for my “professional” instagram is still up. I also got an email from @instagram with my October account stats but cannot access my account. So frustrated! I’m sorry your wife is dealing with this, too.

[sea2sage @sea2sage]

@jo_smith @instagramdownnn Same. I haven’t had access for a week. My account is apparently suspended and says “username doesn’t exist” when I try to reset my password. #instagramdown @InstagramComms @instagram @Meta

[sea2sage @sea2sage]

@instagram @MLS @PhilaUnion @LAFC @instagram @Meta @InstagramComms please prioritize fixing the bug that suspended many accounts for no reason! This should be your focus & will help users regain trust in your platform & customer service. 10
Years of photos and memories gone for no reason!

[sea2sage @sea2sage]

@ruddellkr @instagram @LoadingArtist Preach! The support option is garbage!

[sea2sage @sea2sage]

@instagram @LoadingArtist When are you going to reply and help users get back into their accounts that were deleted by YOUR BUG!? Give people some information and resources to file support cases like every other company in the world has available.

[sea2sage @sea2sage]

@Wydeplorable @MarvinM4mvs @Meta @instagram Good question & one I've been asking myself a lot over the last two days of being locked out. I have photos and videos on @instagram of my dog over the last 10 years. She was recently diagnosed with cancer and some of the photos are only on my feed 😭 #instagramdown

[sea2sage @sea2sage]

Hey @Meta many of your users are still locked out of their @instagram accounts for no reason other than your 10/31 bug. We want our access back and the lack of customer support and ability to file an actual case is ridiculous. Who can help us? #instagramdown

[sea2sage @sea2sage]

@InstagramComms @instagram @InstagramComms still locked out of my account for no reason other than your bug. Please offer some help to your users who need access to their accounts! Where can we go for support?!

[sea2sage @sea2sage]

Hey @instagram and @InstagramComms you still have users locked out of their accounts due to the 10/31 bug. How are you addressing this to help users get back into their accounts? #instagram #instagramoutage