@AirCanada , Is it true that your official policy is that your customer service reps cannot allow customers to talk to any other person even when they cannot help — and then hang up on the customer? Because that’s what your rep told me and then did to me.
So, I met first time in life @meghana27 's colleague @seankiner yesterday.
We didn't know each other, we never shared any information even after last night's dinner and then this happens.
🤯😱
The only thing we did, was snap a group pic.